Cumberland Toyota

Cumberland Toyota responded

Thank you so much for your kind words, Tony and Linda! It's wonderful to hear that Christy provided you with the kind of make-or-break customer experience. We pride ourselves on the quality of our service here at Cumberland Toyota, and it is great when our effort is rewarded with a happy customer. We do hope you're enjoying your new RAV4 Hybrid, and should there be anything else we can do for you, please don't hesitate to reach out. Happy driving!

jeremywarren.music responded

Great dealership!

Cumberland Toyota responded

Thank you for taking the time to provide us with feedback, and for your loyalty as a customer of Cumberland Toyota. We apologize if you were made to feel unwelcome, or that our communication was subpar. We also want to apologize that you experienced any overcharging on services. We promise that we will always do our best to provide accurate information and transparency in what services we can provide for your vehicle, at a price our customers are comfortable with. Our team is here to help make maintaining your vehicle stress-free and easy, and we take all customer feedback seriously so that we can continue building strong relationships with each of our customers. We hope that in the future, you will be comfortable giving us another chance and considering Cumberland Toyota for your car's services. If there's anything more we can do in the meantime, please don't hesitate to contact us directly. Thank you again for letting us know about your experiences.

Cumberland Toyota responded

Thank you for taking the time to review your experience with us at Cumberland Toyota! We're thrilled to learn that our team was helpful throughout your visits and kept you updated on what was going on with your vehicle. We value your feedback and strive to offer personalized customer service with each visit. We work hard every day to ensure that each of our customers is fully satisfied, and we hope you’ll come back and see us again soon!

Cumberland Toyota responded

Thank you for your kind review of Cumberland Toyota. We're so glad to hear that you trust us with your vehicle, and we'll strive to continue providing the highest quality service you deserve for years to come! We appreciate you taking the time to give us such a positive review, and are honored by your feedback.

Cumberland Toyota responded

Thank you for your great review of Cumberland Toyota! We are very pleased to hear that your experience was enjoyable and that our staff was accommodating. We strive to make every visit as convenient and pleasant as possible. Your feedback helps us determine what we’re doing right, and also gives us areas to improve upon in the future. Please come visit us again soon!

JGREENWOOD626 responded

It was great service quick and easy. The staff was very nice and showed great care .

Cumberland Toyota responded

Thank you for taking the time to leave a review about your experience at Cumberland Toyota! We are delighted that you had such a great one. Our team is committed to providing excellent service, so it was wonderful to learn that our people were able to meet and exceed your expectations. We look forward to seeing you again soon!

Cumberland Toyota responded

Thank you for your kind feedback about Cumberland Toyota! We really appreciate it when our customers share their positive experience with others. Our team truly strives to make customer service a top priority. We are delighted to know you were impressed with the courtesy and helpfulness of our staff. Thank you again for your review and we look forward to serving you again soon!

Cumberland Toyota responded

Thank you for your excellent review of Cumberland Toyota! Our staff always strives to provide the best possible service and we are glad that our efforts have been appreciated. Your loyalty means so much to us and it is a privilege to provide you with consistent and welcoming service. We value your feedback and look forward to seeing you again in the future!

Cumberland Toyota responded

Thank you so much for your kind words and loyal patronage, we truly appreciate it! We strive to not just live up to what our customers expect, but provide them with an exceptional experience each and every visit, whether they are purchasing or servicing their vehicle. We understand that the choice is yours when it comes to where you take your business and we thank you for choosing Cumberland Toyota all these years. If there's ever anything we can do to give you an even better experience please let us know!