
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
The service was just fine. The constant and persistent pestering for the survey is super annoying. The constant and persistent pestering for the survey is super annoying. More
Bought my vehicle at Cumberland and have had every service done there - excellent service and records on every visit! service done there - excellent service and records on every visit! More
Christy was great to work with. She was easy going, straight forward with no gimmicks. I told her what I wanted and she got it done. She was easy going, straight forward with no gimmicks. I told her what I wanted and she got it done. More
They checked all fluids, tires and changed the oil. Not sure if they rotate the tires, it was done within one hour. I wish they change the filters cabin and engine. Not sure if they rotate the tires, it was done within one hour. I wish they change the filters cabin and engine. More
The scheduled service for our car was done quickly and efficiently. The service technician was very friendly and helpful, asking if there was any issue we were concerned with. I'm very pleased and look efficiently. The service technician was very friendly and helpful, asking if there was any issue we were concerned with. I'm very pleased and look forward to a long and happy relationship with Cumberland Toyota. More
Franklin was on top of every issue. He explained each item the tech was checking and what the end result was. We enjoyed speaking with him. He explained each item the tech was checking and what the end result was. We enjoyed speaking with him. More
Service department was fast in diagnosis and repair turnaround time when my van had an unexpected hybrid battery die at 6,000 miles requiring it to be towed to them. They impressed me with their level turnaround time when my van had an unexpected hybrid battery die at 6,000 miles requiring it to be towed to them. They impressed me with their level of commitment to customer satisfaction when they drove our vehicle back to us-a 1 hour plus drive one way. Glad we bought our van from them. The sales representative was great too. Friendly and really worked to help us get what we were looking for in our Sienna More