
Cumberland Toyota
Cookeville, TN
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2,996 Reviews of Cumberland Toyota
Everyone was very helpful as I have mobility issues. They were good to explain everything to me. I have bought 5 vehicles at Cumberland Toyota, from Josh Lawson. I trust what Cumberland Toyota tells m They were good to explain everything to me. I have bought 5 vehicles at Cumberland Toyota, from Josh Lawson. I trust what Cumberland Toyota tells me. More
The staff is always polite and professional. I dropped my car off for an 11a appointment at 10:30a. I was told they were about an hour behind. I left with my husband and called at 1pm to be told I dropped my car off for an 11a appointment at 10:30a. I was told they were about an hour behind. I left with my husband and called at 1pm to be told it would be 2pm before my car was done. I got there and was told I needed front brakes soon. Did they hold my car for that? Could they not have called? I had to sit and wait another 1/2 hour. That was 3+ hours for an oil change and a tire rotation and balance. That is ridiculous and it will be some time before I come back if ever. More
Very quick service! The starter in my 2006 Corolla failed on a Thursday and I had it towed to Cumberland Toyota. The dealer told me the starter would be replaced on Mon The starter in my 2006 Corolla failed on a Thursday and I had it towed to Cumberland Toyota. The dealer told me the starter would be replaced on Monday, as long as the part was not on backorder. To my surprise, the dealer called me on Sunday to state my car was ready! Thank you for the excellent service, Cumberland Toyota! More
Let vehicle all day for oil change had it marked on my envelope what to do plus went made appointment told them was I was needing pick it up wasn’t done not happy but they did get right on it and changed envelope what to do plus went made appointment told them was I was needing pick it up wasn’t done not happy but they did get right on it and changed it while I waited More