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Curry Acura
Scarsdale, NY
1,723 Reviews
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February 22, 2019
POOR CUSTOMER SERVICE I recently returned my second Acura RDX at the end of my lease and was subjected to a comedy of errors that lasted almost two months ! Curry took my I recently returned my second Acura RDX at the end of my lease and was subjected to a comedy of errors that lasted almost two months ! Curry took my car back and lost the paperwork , thus subjecting me to additional fees, penalties, taxes and threatening robocalls from Acura Finance that would put my credit in jeopardy. After numerous calls, I actually had to put Acura finance in touch with Curry to straighten things out, and after taking time off from work, had to visit the dealership to make sure they made the phone call to fix this situation. I don't recommend Acura Finance or Curry and don't see an Acura in my family's future. Good riddance!! More
by BMW guy
Employees Worked With
Nick Furio, Yuri Abramov
February 21, 2019
great overall I guess its good and bad but at first no one came up to us. We had to eventually go ask someone to help us he was about to go home but was kind enough I guess its good and bad but at first no one came up to us. We had to eventually go ask someone to help us he was about to go home but was kind enough to get someone else( Edward Carter) to help us out. More
by ChrisV
Employees Worked With
Parm Singh, Edward Carter
February 19, 2019
Acura tlx 2019 It took some time before someone acknowledged we were there but once we were assigned someone the process got better. I was fully informed about the c It took some time before someone acknowledged we were there but once we were assigned someone the process got better. I was fully informed about the cars I was interested in. More
by Amandamdouglas1
Employees Worked With
Yuri Abramov, Edward Carter
February 08, 2019
Great experience with Nick Mazzilli! I had a great experience with Nick when it came to leasing my new RDX. He was very informative and knowledgeable about all the different models and fe I had a great experience with Nick when it came to leasing my new RDX. He was very informative and knowledgeable about all the different models and features each one contained. He answered all my many questions with confidence. I really appreciated him taking the time to show me how to work all the many new features in the car. I would highly recommend him to anybody needing to buy or lease a new car as he is friendly and respectful! Thanks so much and I am loving my new RDX! More
by laurav
Employees Worked With
Nick Mazzilli
February 04, 2019
Long wait; didn't fix the problem; tried to charge anyway Brought my car in for a broken headlight. After waiting >2 hours, the headlight issue was neither addressed nor diagnosed, but Fazika did manage to fi Brought my car in for a broken headlight. After waiting >2 hours, the headlight issue was neither addressed nor diagnosed, but Fazika did manage to find >$5,000 in suggested repairs. I explained that I had been there less than a month ago and a multi-point inspection found nothing wrong. Disappointed that they didn't address the main issue, I asked for my car back. Fazika insisted that I pay a $150 diagnostic fee. Fortunately, the new manager was extremely customer-oriented and was able to resolve the situation. More
by 2010ACURATL
Employees Worked With
Fazika Neckles
February 01, 2019
Great Customer Service ! I worked with Ashawn to get my new RDX and couldn't be happier! He was nothing but pleasant, professional, and helpful! He made follow up calls to me I worked with Ashawn to get my new RDX and couldn't be happier! He was nothing but pleasant, professional, and helpful! He made follow up calls to me during and after I got the car. He kept me updated on the status of the car and made sure afterwards that I was satisfied with my purchase. He's been nothing but polite and reassuring with all of my questions and concerns. My overall experience at Curry was great from beginning to end. More
by Cara G
Employees Worked With
Yuri Abramov, Ashawn Savage
January 26, 2019
Great leasing experience with Nick Mazzilli at Curry Acura I recently leased an Acura MDX through Curry Acura. Nick Mazzilli was a pleasure to work with. He was knowledgeable about the MDX models and very prof I recently leased an Acura MDX through Curry Acura. Nick Mazzilli was a pleasure to work with. He was knowledgeable about the MDX models and very professional. I appreciated Nick's respectfulness and frequency of communication during the process and his attentiveness in following up. It all made for a very pleasant experience. More
by debann14
Employees Worked With
Parm Singh, Nick Mazzilli
January 11, 2019
The experience leasing an Acura was seamless, honest and enj I have dealt with Mr. Byrd throughout all of my leases and have nothing but praise for him and the dealership. He was attentive and respectful of my I have dealt with Mr. Byrd throughout all of my leases and have nothing but praise for him and the dealership. He was attentive and respectful of my needs, knowledgeable, and most professional. As a result I have continued to be an Acura customer for years. With regard to the vehicles, they been most reliable and dependable. I have never had a problem mechanically or otherwise with any of the cars. If you are considering leasing or purchasing a car and want a quality experience I would highly recommend Mr. Byrd and the Curry Acura dealership. More
by robinson8095
Employees Worked With
Furman Byrd
January 09, 2019
Gold Star for Fazika Fazika consistently provides Tier 1 service whenever I bring my car in to be serviced. Fazika is very knowledgeable of her duties and responsibilities Fazika consistently provides Tier 1 service whenever I bring my car in to be serviced. Fazika is very knowledgeable of her duties and responsibilities and she carries them out professionally. More
by Tandi
Employees Worked With
Fazika Neckles
December 26, 2018
Great Team and Service World class; friendly customer service from beginning to end. Each person I have encountered has been customer focused and knowledgeable. They are res World class; friendly customer service from beginning to end. Each person I have encountered has been customer focused and knowledgeable. They are respectful of my time, service is always completed in a timely and professional manner and communication is spot on. John Alterio and his team consistently goes above and beyond in providing outstanding service. More
by Nurse_Engineer
Employees Worked With
John Alterio
