Recently drove from Long Island to Scarsdale to take a look at a certified preowned Traverse. I had set up an appointment with Neville after he confirmed the vehicle was in stock so that I didn't make the long drive for nothing. Neville met my wife and I with a smile and had the vehicle waiting for us to test drive. Before the test drive, he explained that the truck had been sanitized prior to our appointment to ensure our safety given the ongoing pandemic. He also took time to explain the specifications, packages, and nuances of the vehicle, even helping us put a carseat in so that we could see how the space would work for us. Neville's enthusiasm in his job, knowledge and personable demeanor were fantastic. He is a true asset to the dealership. While we decided to go a different route, it was in no way a reflection on Neville and his salesmanship, as he was an absolute pleasure to work with and highly recommended!