Cutter Buick GMC Waipahu

Great atmosphere and our sales representatives was outstanding. Anderson got us where we wanted, probably the fastest negotiation I’ve done since owning quite a few cars. In a nutshell we drove off outstanding. Anderson got us where we wanted, probably the fastest negotiation I’ve done since owning quite a few cars. In a nutshell we drove off in a 2020 Expedition at the price point we wanted to be, not what the dealership wanted. Which is always a plus as I’m used to just taking a hike with pressure sales. I would love to give it 5* but my only issues was waiting to see financing. More

Very Dishonest, just wants to rip you off! They lie by putting one price online but as soon as you show interest they jack it up! I found a new truck with the online price at $49600, as soon as I showed i putting one price online but as soon as you show interest they jack it up! I found a new truck with the online price at $49600, as soon as I showed interest they jacked it up to $70000! When I asked why they replied it was a 20% supply and demand fee. Are you serious?? What happened to being honest and treating the hard working people that support you without trying to rip them off. If you can't be honest from the beginning then how can anyone expect you to be honest after you buy the car?? More

I am so grateful for Tom, Romeo, Nohili and Kevin. A great Team that goes the extra mile. They’re GREAT! I would recommend 100% great Team that goes the extra mile. They’re GREAT! I would recommend 100% More

There is a reason I never do business with Cutter, and I should have stuck to that but I gave them another shot, and what happened? They let me down like usual. Finance manager (Kevin Grant) reaches out should have stuck to that but I gave them another shot, and what happened? They let me down like usual. Finance manager (Kevin Grant) reaches out to me about the application I submitted for financing. He submits me in 2 cars to a ton of banks. All declined! The he text me out of the blue and says hey we got a 2012 Volvo with only 26,000 miles I submitted you for financing on it. Never seen the car and didn’t know about it until then. He tells me he would try and get it done by Monday (today). Last night I go online to see the pics of the car and show my mom, and find out it been sold. I text Kevin and when he finally replies he says he found out it had sold too. So I find another vehicle on the website I liked and text him about it.....never replies again! I love living in Hawaii, but I hate that Cutter owns so many dealerships. There is only a handful to choose from. This one by far has the worst customer service! More

Working with Matthew, Nohili and Tom was worth the visit to Cutter GMC. The bonus was a new Canyon. They kept their word and made another happy customer. to Cutter GMC. The bonus was a new Canyon. They kept their word and made another happy customer. More

Really good service Tom Naughton is the person that you want to deal with when visiting the dealership, he is very knowledgeable, he listens to what you want and he goes Tom Naughton is the person that you want to deal with when visiting the dealership, he is very knowledgeable, he listens to what you want and he goes above and beyond to make it happen and keeps you in your desired price range with no strings attached. This is the 3rd car that I have purchased from this dealership because the service is excellent and I have never been steered wrong. More

Service with a Smile I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing that stands out for me is the atmosphere. Service with a smile is a lost art in the Customer Service Industry. I feel you will always find it here at Cutter Service Departments. Keep up the great work and stay blessed. Mahalo nuiloa and Aloha. More

Awesome! Great customer service! My salesman was such a sweet young man, easy to talk to and was very respectful. Even took me to my mothers house to pick up m Great customer service! My salesman was such a sweet young man, easy to talk to and was very respectful. Even took me to my mothers house to pick up my paystubs! He and and his manager made me understand why purchasing a newer vehicle made sense. It’s my very first brand new vehicle and I love my new truck! I will definitely recommend them to everyone. More

Great Service Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC! Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC! More

Poor Service Oil Change turned into oil cap not put back on. Oil all over my engine and I feel they didn't take any great service to help better the situation , bu Oil Change turned into oil cap not put back on. Oil all over my engine and I feel they didn't take any great service to help better the situation , but clean it half xxx and say sorry. oh and cant forget to a free car wash. oh mind you that I have to take on my own to the flag ship car wash! I just cant believe all I got was "I am sorry for this and there is NO CHARGE" no duh no charge how would you even think to try and charge me something on something I didn't do?! Business needs more training. Only nice part of the day was the tow truck driver was awesome and nice! More