Cutter Buick GMC Waipahu

Working with Matthew, Nohili and Tom was worth the visit to Cutter GMC. The bonus was a new Canyon. They kept their word and made another happy customer. to Cutter GMC. The bonus was a new Canyon. They kept their word and made another happy customer. More

Really good service Tom Naughton is the person that you want to deal with when visiting the dealership, he is very knowledgeable, he listens to what you want and he goes Tom Naughton is the person that you want to deal with when visiting the dealership, he is very knowledgeable, he listens to what you want and he goes above and beyond to make it happen and keeps you in your desired price range with no strings attached. This is the 3rd car that I have purchased from this dealership because the service is excellent and I have never been steered wrong. More

Service with a Smile I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing I am truly blessed to have my cars serviced at Cutter Buick and GMC Waipahu. They are always professional and timely on their service. The one thing that stands out for me is the atmosphere. Service with a smile is a lost art in the Customer Service Industry. I feel you will always find it here at Cutter Service Departments. Keep up the great work and stay blessed. Mahalo nuiloa and Aloha. More

Awesome! Great customer service! My salesman was such a sweet young man, easy to talk to and was very respectful. Even took me to my mothers house to pick up m Great customer service! My salesman was such a sweet young man, easy to talk to and was very respectful. Even took me to my mothers house to pick up my paystubs! He and and his manager made me understand why purchasing a newer vehicle made sense. It’s my very first brand new vehicle and I love my new truck! I will definitely recommend them to everyone. More

Great Service Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC! Great service every time I go there . They treat me like family. Love the people there. Get my truck back in a timely matter. Love Cutter Buick GMC! More

Poor Service Oil Change turned into oil cap not put back on. Oil all over my engine and I feel they didn't take any great service to help better the situation , bu Oil Change turned into oil cap not put back on. Oil all over my engine and I feel they didn't take any great service to help better the situation , but clean it half xxx and say sorry. oh and cant forget to a free car wash. oh mind you that I have to take on my own to the flag ship car wash! I just cant believe all I got was "I am sorry for this and there is NO CHARGE" no duh no charge how would you even think to try and charge me something on something I didn't do?! Business needs more training. Only nice part of the day was the tow truck driver was awesome and nice! More

Poor customer service. Horrible customer service. Staff unfriendly and rude. Scheduled an oil change that was told was my last one covered under warranty. Go there after wor Horrible customer service. Staff unfriendly and rude. Scheduled an oil change that was told was my last one covered under warranty. Go there after working 12 hours, to find out already expired 2 months prior than originally told. I would’ve got my oil changed some where closer to my home, instead of wasting my time. Then it would take almost 2 hours to do even after having an appointment. Basically asked for the manager and request was ignored. Felt that he really didn’t care! Will never buy a car from them again or plan on getting any further service at this location. More

Services deteriorated Services at this dealership went from great to worst of all in a matter of months. It’s obvious the service desk is overwhelmed with customer complain Services at this dealership went from great to worst of all in a matter of months. It’s obvious the service desk is overwhelmed with customer complaints due to quality is maintenance services. It’s either we don’t have the people to do the work or you’ll need to make another appointment to resolve other problem that you did not indicate on your scheduled appointment. Management should look into these concerns. My next purchase will certainly not be at this dealership. More

Incompetent service department If you love your vehicle DO NOT GO HERE!!! They are not only rude but they don’t know what they are doing! I would not send my worst enemy here. If you love your vehicle DO NOT GO HERE!!! They are not only rude but they don’t know what they are doing! I would not send my worst enemy here. More

Great Purchase experience! I was in the market for a new vehicle and was deciding between the GMC Canyon or the Chevy Colorado. After test driving both vehicles at the respecti I was in the market for a new vehicle and was deciding between the GMC Canyon or the Chevy Colorado. After test driving both vehicles at the respective Cutter dealerships, it was a no-brainer that the Canyon was the truck for me. Mel and his team took awesome care of me and the process was smooth and fast. Best vehicle choice and best dealership! More