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D'Arcy Buick GMC

Joliet, IL

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70 Reviews
D’Arcy Motors has been in business in Joliet for 20 years. We have a large selection of new and pre-owned vehicles from which to choose. Our state-of-the art service facility features 2 quick oil change bays and 25 service bays that allow us to serve our customers even better. All of our service technicians go through several hours of training to become Certified Technicians. We also have a GM World Class technician on staff. We provide a free shuttle service as well as an early bird and late night drop box for added convenience. Your vehicle will receive a complimentary car wash with an oil change or any service work that is done. We are committed to your complete satisfaction. Stop in to see us!
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2022 Essington Rd

Joliet, IL

60435

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Showing 70 reviews

March 19, 2019

Wonderful experience I recently did business here and was very happy with my experience. The dealership is beautiful, and the staff is very friendly. It's a great place More

by shman1341
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom K.
November 16, 2018

My visit was awesome very nice people If u need help getting a car D'Arcy Buick Gmc is the place you want to go. Beautiful place, nice people and great prices. My credit is 0 and they were More

by Antonio Maiden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Carlos
October 17, 2017

awesome listening skills Tom and Jesus were great listeners and took great care I everything I needed. I couldn't be happier with the service and commitment to customer sati More

by Michelle Chavers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus, Tom
October 10, 2017

horrible Don't know where to start maybe I should start where the finance officer ghost wrote the contract then had me sign it stating it was something else w More

by Gwill67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
finance mgr
Oct 30, 2017 -

D'Arcy Buick GMC responded

Thank you for reaching out. We feel there may be a bit of confusion surrounding your experience and we are certainly open to speaking with you further. There are a great deal of documents that need to be signed and reviewed and we would like to take a closer look at the details here. Thank you again. Sincerely, Tom Kastrati, General Manager "If you have a concern or a comment that needs to be addressed, please feel free to contact me directly." Terry D'Arcy - PH: (815) 725-5200

October 04, 2017

Great place! As always we were so impressed with our service. Everyone there is so helpful and knowledgable. Luke and Jack helped us with looking at a newer vehicl More

by Jennifer Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack, Luke, Steve
September 22, 2017

Service advisor of the year Brian Deutsch was by far the most amazing service advisor I have ever dealt with. He made everything be flawless and answered any question I've had More

by Shadowxiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Deutsh
July 15, 2017

Purchase I purchased a 2015 GMC Terrian from darcy and could not be happier. I bought it 2 months ago and still feel absoulutly happy about my purchase. They w More

by Bre9696
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP, Luke, & Dave
July 14, 2017

Service on truck Always a pleasure to deal with the employees here From the service writers to the mechanics to the billing clerks. Everyone knows their job and perfo More

by Retired driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina. Jason Z And a billing clerk
May 11, 2017

Great overall experience with our new purchase. The vehicle was priced well and there is no haggling when you buy from Darcy motors. We purchased a used 2014 Chrysler Town and County form there Morr More

by Jhurley87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeb,Jeff
May 11, 2017

My buying experience I've purchased many vehicles and will say this was a great purchase. They went above and beyond the call. From the test drive to the negotiating. Than More

by Bob s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom k , Billy, Rob
Jun 05, 2017 -

D'Arcy Buick GMC responded

Thank you so much Bob! We always want to be the best we can be and it's so wonderful to hear when everything goes great. If there is ever anything you need or even if you just have a comment we would like to invite you to get in touch with our owner Terry D'Arcy any time at (815) 725-5200. Sincerely, D'Arcy Buick GMC.

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