D'Orazio Ford
Wilmington, IL
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My husband and I received excellent customer service from start to finish. I first spoke to Yoni (finance manager) by phone. He was helpful with my inquiries and he set us up with Cameron (salesperson). We start to finish. I first spoke to Yoni (finance manager) by phone. He was helpful with my inquiries and he set us up with Cameron (salesperson). We arrived at the dealership the following day. Cameron was very friendly and informative without being pushy. Yoni also checked in with us. After we decided to purchase, Cameron went above and beyond by explaining all of the functions and setting up the tech.Yoni made the paperwork process very easy. We purchased a 2023 Bronco sport. Great job D'Orazio! More
D’Orazio Ford is great! I really wasn’t sure if I wanted a truck or the Mach-E. Christian C. was super helpful and knowledgeable. Provided excellent service! Definitely will I really wasn’t sure if I wanted a truck or the Mach-E. Christian C. was super helpful and knowledgeable. Provided excellent service! Definitely will be coming back for my next vehicle. More
Excellent sales man, gave me a great deal and what I knew my trade in was worth!! Cameron Lovell came to my house to help me set everything up via my phone and made it all so easy 👍🏻😊 I love my Ford’s and my trade in was worth!! Cameron Lovell came to my house to help me set everything up via my phone and made it all so easy 👍🏻😊 I love my Ford’s and never could have been more happy with my whole experience 👍🏻👍🏻👍🏻 More
I’ve always preferred having my vehicles serviced by dealerships hoping the knowledge level is up to date however this dealership is sadly lacking and questioning will only get you attitude. Management dealerships hoping the knowledge level is up to date however this dealership is sadly lacking and questioning will only get you attitude. Management staff is even worse . Makes me want to give up on fords all together if this is what passes as service More
WORST service department I've ever dealt with. I own several vehicles and have given the service department many chances but they have managed to screw up every one. You'd be better off using another m several vehicles and have given the service department many chances but they have managed to screw up every one. You'd be better off using another mechanic . More
Great Expierence in sales I was very pleased to find a sales rep who really cared about your needs,in all the who sales force was wonderful and very helpful.Thanks,the world I was very pleased to find a sales rep who really cared about your needs,in all the who sales force was wonderful and very helpful.Thanks,the world is much better with caring people like all of you,thanks to Jason G,may you be blessed with many new accounts and extended friends with referrals. More
Local buying made easy I wanted to buy local and was happy that I could. They made it easy and beat other dealers prices. I like the local servicing as well. I wanted to buy local and was happy that I could. They made it easy and beat other dealers prices. I like the local servicing as well. More
Service Department I had a warranty with Tyson Dodge where I got my car from so I was forced to get my car serviced there (I highly advise not going there) once my warra I had a warranty with Tyson Dodge where I got my car from so I was forced to get my car serviced there (I highly advise not going there) once my warranty was up I started taking my car to D'Orazio for oil changes, they have an awesome rewards program and are more than willing to help in anyway possible. Today Dave from the service department was able to help me fix a problem I have been having with a loose sway bar link for a very low price. They also checked out other concerns I had and gave me prices for everything WITHOUT pressuring me to get it done today. He went over everything with me before I picked up my car and everything was done in a timely fashion. I am always impressed with the service department when I go there and appreciate the vehicle report cards. More
AWESOME This dealership makes you feel like family as soon as you walk in the door. EVERYONE there is extremely nice, not pushy but very helpful. I was lookin This dealership makes you feel like family as soon as you walk in the door. EVERYONE there is extremely nice, not pushy but very helpful. I was looking for a certain vehicle to buy & they went above & beyond to find it for me. They also managed to find it in another state, go get it, & bring it back to their dealership for me to buy & all of this they accomplished in 12 days from the time i contacted them!! They have been off the charts with their commitment & dedication! I got the perfect car for less than ANY other dealership was listing them. I truly recommend everyone out there to buy from them, you wont be sorry! More

