Easily the best car purchase experience we have ever had. Our salesman Brandon Baker was knowledgeable, friendly, and great to work with. The entire sales team was great. Upfront pricing, trade in, service contracts, and excellent staff made our decision easy. Hope to return for our next purchase.
D-Patrick Ford Lincoln is fantastic and highly recommended to all! I want to give a big shout out to Mark. He easily presented me with the best car buying experience I've ever had at any dealership I've visited. No pressure. He went above and beyond to make sure that my car buying experience was talored to my specific car buying needs, and did whatever possible to ensure that the entire purchase process was as smooth as possible. If you're reading this review. Take my advice, and shop here first!
I traded in my 2011 ford edge for a 2017 VW passat r-line. It was overall a good experience, like every other time that i have been to dpat ford.
Brandon was super helpful and exceeded all of my expectations. Example, He went to a different dpat lot to get a car while i was at work so that it would be there waiting on me to test drive on my lunch break (i purchased that car). Knowing i didnt have alot of time on my lunch break,he had the 3cars i was interested in all pulled to the front so i could drive each one during my break. That is something that he didn't have to do. When i am ready for my next car or ready for my wifes next car dpatrick downtown ford will be where we goi would rate everything 5stars but i gave the price 4 stars because i feel like there could always be a better deal made than what is offered.
My wife and I came in with our newborn little girl. Due to having her, we found we needed a larger vehicle. John was who helped us, and he was amazing! He had so much patience for a new/fussy/crying baby and was very knowledgeable with the inventory at dpat and what would work for our situation. We had a certain monthly payment we were looking to stay at and he kept us there. He didn't try to get another $25, $50, $100 out of us per month. DPAT Ford Lincoln is an amazing facility. We will be bringing our other vehicles there for service and buying all our vehicles from there.
Brandon provided us with excellent customer service and patience. I would highly recommend him. In fact, I already have. Brandon showed us multiple cars making sure we found just the right one to exceed our expectations. He even stayed after hours one night to show us a car and answer all of our questions. We ended up buying that one.