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D-Patrick Ford Lincoln

Evansville, IN

4.8
279 Reviews

1100 E Walnut St, #1042

Evansville, IN

47714

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Showing 58 service reviews

March 13, 2026

Came in for an oil change and they did inspection said that I need to pay around 2k to get the car in a perfect shape made me pay upfront and then kept telling me that there is new issues and end up payin More

by eliminhahar
Recommend Dealer
No
Employees Worked With
Cameron Lashbrook
Mar 13, 2026 -

D-Patrick Ford Lincoln responded

Thank you for taking the time to share your feedback regarding your recent visit to our service department. I'm very sorry to hear about the frustration and inconvenience you experienced. That is not the level of service we strive daily to provide. I want to personally introduce myself, as I recently took over leadership of the service department. One of my top priorities is ensuring that every customer has a smooth, transparent, and positive experience when they visit us. Hearing situations like yours is exactly the type of feedback that helps me identify where we need to improve. I would welcome the opportunity to speak with you directly so I can better understand what happened and work toward a resolution. Please feel free to contact me directly at 812-428-7820 or codys@dpat.com, if you prefer email. I'd appreciate the opportunity to make this right and restore your confidence in our service department.

Mar 13, 2026 -

eliminhahar responded

I know you and im sure you remember me too from the past 2 years and im sorry to say i don't trust any of you guys.. ive dealt with you previously... im still regretting trusting you

October 03, 2025

This was one of the worst service experiences I’ve ever had. From start to finish, I was given the runaround. Every time I spoke with the advisor, I was told a different price. After multiple attempts to g More

by Judgeme727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett Craig, Cole Ransome
Nov 12, 2025 -

D-Patrick Ford Lincoln responded

Thank you for sharing your detailed feedback. Your comments have been sent to our management team for further review and follow-up. If you have any questions or concerns please reach out at (812) 428-7800.

February 21, 2025

Excellent service, very smooth transaction. Thank you Kenny, Kevin and Cody. I love my Honda CRV. More

by Lisasmithholder
Recommend Dealer
Yes
Employees Worked With
Kenny Watson
Feb 21, 2025 -

D-Patrick Ford Lincoln responded

Lisa, thank you for taking the time to leave a review! We're thrilled to hear you had an excellent experience with Kenny, Kevin, and Cody. Enjoy your Honda CR-V, and let us know if you ever need anything!

September 06, 2024

This group of people are the best, always there to help you with any problem you may have More

by Duwack60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Sep 06, 2024 -

D-Patrick Ford Lincoln responded

Thank you for the kind words! We're so glad to hear that our team has been there for you whenever you needed! Happy Driving!

August 31, 2024

Great service on my 2001 Sport Trac, and brought to my attention to additional things needing to have service on my 23 year old vehicle. More

by Dg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Villa
Sep 02, 2024 -

D-Patrick Ford Lincoln responded

Thank you for the feedback! We are glad our team performed great service on your vehicle and helped keep you up to date with any other servicing needs!

August 28, 2024

Great place to get a vehicle, very nice people. Very friendly and knowledgeable. I highly recommend. More

by mustang3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Villa
Aug 29, 2024 -

D-Patrick Ford Lincoln responded

Thanks for the 5 star review! We're thrilled that you found our team friendly and knowledgeable! Enjoy your new vehicle!

August 27, 2024

I have given your company a 5 star rating even though it has room for improvement I was there for a oil change while waiting in the waiting area i noticed that my car sat outside for about an hour. You migh More

by happyjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Villa
Aug 27, 2024 -

D-Patrick Ford Lincoln responded

Thank you for your 5-star rating! We appreciate your feedback and apologize for the delay you experienced during your visit. We hope to provide you with a better experience next time!

August 23, 2024

I have ALWAYS been happy with my service at D-Patrick. Mechanics there are very qualified and thorough. Most recently, Cole Ransome did a great job Cameron, service advisor, is patient with me explaini More

by LaWanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Lashbrook, Juliana Villa
Aug 26, 2024 -

D-Patrick Ford Lincoln responded

Thank you so much for your continued trust in us! We're thrilled to hear that Cole, Cameron, and the rest of our team have consistently met your expectations! We truly appreciate your loyalty and look forward to serving you again in the future!

August 21, 2024

Went in for the works service. I waited in the lounge. The service was completedin a little over an hour. More

by ceschindler496
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Leonard, Juliana Villa
Aug 22, 2024 -

D-Patrick Ford Lincoln responded

Thank you for the review! We're glad you were pleased with the service! Happy Driving!

August 17, 2024

I've purchased my Ford from this dealership and I always get superb service,thanks!! More

by mariolf88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Aug 19, 2024 -

D-Patrick Ford Lincoln responded

Thank you for leaving a review! We are happy to hear you received excellent service! Enjoy your new vehicle!

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