D-Patrick Motoplex - Volkswagen Mercedes-Benz BMW Porsche Audi

Keith Snider was Exceptional I was very pleased with how Keith supported me as a consumer and went over and beyond to see that I was supplied with what I wanted in a car. I knew w I was very pleased with how Keith supported me as a consumer and went over and beyond to see that I was supplied with what I wanted in a car. I knew what I was lookin for and he was excellent in servicing me with excellent service. Additionally, Kasey was wonderful in teaching me about the car I purchased and how to maximize all of the features it has on it. More

Excellent as always The service department and the workers are excellent and professionals. They take care Of the customer very well, and most importantly they do the ser The service department and the workers are excellent and professionals. They take care Of the customer very well, and most importantly they do the service on the car as needed and on time. The sales department is excellent too, they are professionals and they take care of visitors and people who are looking for a car the best way I have dealt with over the last 30 years, with different dealerships. Keep the excellent work to earn people, current and future customers. More

Premium Service. Very nice customer service. Everything was done when they said it would be, and they washed my car for me. I highly recommend this dealership. Very nice customer service. Everything was done when they said it would be, and they washed my car for me. I highly recommend this dealership. More

Always above and beyond. Dpat always gives the best service. Matt in the Bmw service center never lets me down. Always delivered and repaired on time and on budget. The Dpat t Dpat always gives the best service. Matt in the Bmw service center never lets me down. Always delivered and repaired on time and on budget. The Dpat team is awesome from my sales guy Seth to the general manager Tony. They treat you like family. More

Great service We were going out of town and needed an oil change. They were great to fit us in. We really appreciated the flexibility. They were fast and flexible We were going out of town and needed an oil change. They were great to fit us in. We really appreciated the flexibility. They were fast and flexible More

The whole team was great! Keith, my salesperson was very knowledge and helpful in showing me the vehicle and its features. After my purchase was complete, the lady (I complete Keith, my salesperson was very knowledge and helpful in showing me the vehicle and its features. After my purchase was complete, the lady (I completely forgot her name) showed me every feature on the vehicle and even offered to come to my house and help me link my garage door opener! I live an hour away from the dealership. The shuttle service was great while I was having the vehicle simonized and Joe was so polite. The dealership was just great! More

oil change Typical oil change but they were running on time and the wait time was definitely adequate and they had me out the door in no time! Typical oil change but they were running on time and the wait time was definitely adequate and they had me out the door in no time! More

03 SL500 was a real pill. Things were explained well but the problems were really hard to figure out. I did get a little impatient but Jacob explained that th was a real pill. Things were explained well but the problems were really hard to figure out. I did get a little impatient but Jacob explained that they were one tech short due to training. All in all, they did a good job and I believe we have got it fixed. One complicated machine. More

Rude service staff no one at the dealership addressed my concerns about the rude behavior. We will not buy from this dealership again. Its a shame that customer sevice i no one at the dealership addressed my concerns about the rude behavior. We will not buy from this dealership again. Its a shame that customer sevice is no longer viewed as a priority. More

Waste of time, go to Louisville I literally walked into this dealership twice and said, “I want to buy this car!”. I had the model and details built from the VW website. I never ha I literally walked into this dealership twice and said, “I want to buy this car!”. I had the model and details built from the VW website. I never had to try so hard to buy a car in my life. After first being told they couldn’t order the car in the model I wanted, I went back in November for one last chance and was told they would call me when an SEL came in... this was in November... I’m still waiting for this phone call (mid Feb). Meanwhile, I took the trip to Louisville in which they have 3 area dealerships, bought an SEL R-Line off the showroom floor within a few hours and saved money off the MSRP. This deal actually worked to my advantage even if D-Patrick had the SUV I wanted, but it’s a shame I had to drive to the next city to make the deal. I can’t say enough great things about my experience at Bachman, from the degree the salesperson went through all their stock to make sure I saw all options to the long test drive. Don’t even get me started on the D-Patrick “test drive” in which the salesman just drove around the parking lot. I was talked down to almost the entire time, it was a horrible experience. More