DARCARS 355 Toyota
Rockville, MD
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I am a return customer. I originally visited dealership for the first time in 2007 after researching and visiting a number of dealerships in MD and VA. I highly recommend this dealership. The sales staff a for the first time in 2007 after researching and visiting a number of dealerships in MD and VA. I highly recommend this dealership. The sales staff and service staff I work with are great. I bought a 2011 Highlander this time around. Before that I purchased a 2007 Rav 4 which I traded in. The staff is friendly and professional. More
nice salesperson and good finance expert. They kept nice salesperson and good finance expert. They kept their word, stayed late and gave us a great deal... debunked the false information we were giv nice salesperson and good finance expert. They kept their word, stayed late and gave us a great deal... debunked the false information we were given by some other dealers gave us clear information on all Toyota Warrenties and Care - which is really good on its own... More
i have had some major problems with my car, and scott as well as other managers kevin have been very friendly, they have worked with me financially. one of the things i really appreciate is since i have a v well as other managers kevin have been very friendly, they have worked with me financially. one of the things i really appreciate is since i have a very busy life they help me with a rental car for the day. i would recommend this auto body shop one hundred percent. More
This dealership was very helpful from dropping off to picking up my vehicle. Kevin Higgins was very welcoming explained in detail what my car needed ans what it didn't. He didn't try to sell me anything picking up my vehicle. Kevin Higgins was very welcoming explained in detail what my car needed ans what it didn't. He didn't try to sell me anything I didn't need and at the end of the day I was very satisfied with the service done on my Toyota. GREAT CUSTOMER SERVICE! I've continued visiting them for all my service needs! More
Everyone was extremely helpful and sincere when I was looking for my car, answered all of my questions, and even went above and beyond to make sure I was confident in my purchase. I have had the car for looking for my car, answered all of my questions, and even went above and beyond to make sure I was confident in my purchase. I have had the car for 2 years now and have had no issues. I continue to go to 355 Darcars for my oil changes, and have never had a bad experience. Mr. Higgins always makes sure myself, and everyone I've seen in the service center gets more than what they expected. It really is an experience and would recommend 355 Toyota Scion to everyone! More
Everytime I come in I am immediately greeted and given in detail what is going on with my Truck. I have been coming to 355 Toyota for about 2 years and all I can say is that I am constantly happy with the se detail what is going on with my Truck. I have been coming to 355 Toyota for about 2 years and all I can say is that I am constantly happy with the service and timelines I am given. Mr. Higgins has handled all of my hundreds of questions with patience and courtesy. Love this dealership! -Mike More
The customer service was amazing and the employers handled everything very professionaly. it was a great expierience and i will definitly will be coming back! and recommending my friends. Thank you fo handled everything very professionaly. it was a great expierience and i will definitly will be coming back! and recommending my friends. Thank you for the lovely expierience. its hard to improve the best! More
The service I received at 355 Toyota in Rockville was The service I received at 355 Toyota in Rockville was superb. The sales manager, Amea Assemian, and sales consultant, Sulayman Turay, were professio The service I received at 355 Toyota in Rockville was superb. The sales manager, Amea Assemian, and sales consultant, Sulayman Turay, were professional, friendly, efficient and knowledgable. The transaction was quickly handled. I higly recommend this dealership. Tricia W More
I found her to be very helpful and was really inpress with how much she knew about cars she is selling and always greeted me with respect and was willing to go out of her way to make sure i was was happy with how much she knew about cars she is selling and always greeted me with respect and was willing to go out of her way to make sure i was was happy with this dealership.when i would call and talk to Mushk about a vehicle she was able to answer my question so then i set up an appointment to see this vehicle and when i got there the vehicle was close to the bldg we did't have to walk to far to see it. More
Last month, I brought my 2005 Toyota Scion into the Toyota-355 dealership for its 60,000 mile service. After the service was completed, I had some questions and concerns so voiced these to the manager, Toyota-355 dealership for its 60,000 mile service. After the service was completed, I had some questions and concerns so voiced these to the manager, Mr. Scott Jenkins. Mr. Jenkins took immediate action and resolved my plight effortlessly, and to my complete satisfaction while maintaing the utmost degree of professionalism and courtesy. I also had the pleasure of being waited on by Ms. Susan Young, who was absolutely lovely. Her commitment to excellent customer service is obvious in her attitude. I was so delighted with the examplary customer service I received, by both Ms. Young and Mr. Jenkins, I felt it necessary to rate this dealership, and let everyone know just how great they are. I will definitely recommend this dealership to anyone and everyone I know who is either looking for a new car, or wanting service on their older car. And I myself, will continue to bring my car here for service well into the future. Sincerely, Donna Clar More