DARCARS 355 Toyota

I was shopping for a new car and from the moment that my family walked into the dealership, Pedro was ready to help! He had a constant smile on his face, answered all our questions and just made the process very enojyable. Recommend this Darcars Toyota over any in the area.

Recently, I was in the market for a new car and David made the car buying process very easy he went above and beyond to get me exactly what I wanted for my new car purchase! If you are in the area looking for a friendly family car buying experience come visit DAVID G! :)

I've purchased 3 cars from this dealership. I feel like family. They make me feel like family! I just purchased a new 2019 Toyota CH-R 3 days ago. It came to a little more then I wanted it to, but I got everything I need to feel safe and secure. Bumper to bumper and my future service are covered, also GAP. My payments are right where I ask them to be. I trade my car in every 2 years and every time they make that negative from my trade in go down. I like the good energy and vibes. WE family now! LOL! Even when I come for service 10 stars. I've not been disappointed yet. The sales guy that I use to work with passed away suddenly, but the gentleman that helped this time was that guy reincarnated (figuratively speaking). I received the same VIP services. Nothing but good things happening at Darcars Toyota Rockville!

Watch out for a sales rep named Isaac Lobe as he has anger management issues. In front of two other of his customers and many colleagues, Isaac lashed out yelling, while using curse words such as "xxxx" and "xxxx", followed by him yelling "I am going to cancel this sale". Best part is Isaac has no power to do such a thing. Luckily his general manager and his boss apologized on his behalf. Totally unprofessional of Isaac, so watch out for this piss poor sales rep.

This group went above and beyond in helping me make a deal on a new Wrangler. Afterwards I noticed a small ding in the hood. They instantly set up an appointment to have it repaired. Great Job!

He is honest,and easy to deal with.He listens to what you need,he showed me several options,then I decided to take the Camry se,and I am glad that I went there.

Firs I called because I hate going into a car dealer because of too much pressure, so this guy name Oscar picked up the call, I said to myself "oh boy here it goes again same crap" but i was surprise because Oscar was very professional but I still didn't buy it, so I told him exactly what I wanted, He said to Mrs.Rose " let me see what I can do for you", I went there, i was surprised he gave me several options, I"m glad he was the one who was serving me , because I was looking and listening to the other salespersons dealing with their customers, I wouldn't want anyone else, even the Director PJ contacted and met with me there. Oscar washed my name car, my whole family was so pleased with his service, if i could have Oscar and the director PJ again, I will definitely come back again or recommend them two, the other thing is even the Financial department across the street the guy finalized the paper work was very professional and friendly, o I'm definitely coming back

I would like to give AJ Schap an excellent rating for the handling of my car when I take it in for service. As a matter of fact, I have been coming to the service department at 355 when I had my old 2000 Toyota. I was introduced to AJ and he was very friendly, professional, and understood my concerns I had with my car. When I purchased my now Toyota from from CarMax, I was using CarMax service. I only did about 2 services with CarMax and returned to 355 and AJ. AJ was still the professional person I left. He always provide me with exact information about my Toyota and the time to expect the completion of the job. I had my car serviced on July 1, 2019, and my service experience continued to be the excellent service as the first time I took my 2000 Camry to 355. I love the car wash that is given when the service is completed. The persons doing the cash wash should also be complemented for a job well done.

I bought A new toyota pathfinder I’ll refer toyota to anyone they are so nice and friendly. I have a great service and i find everything that i was looking for .

As always AJ was always the best he's always there for me to take care of my car with or without apppoinment,a reliable person and honest one that can be trusted..thanks a lot for being there always--😊😊😊