DARCARS Chrysler Dodge Jeep RAM of New Carrollton
New Carrollton, MD
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The dealership is horrible! !! They sold me a Nissan Sentra packed with so much to fix . They lied they got the car inspected which was a lie. They never picked up their calls an !! They sold me a Nissan Sentra packed with so much to fix . They lied they got the car inspected which was a lie. They never picked up their calls and put me on hold for ever when I tried to call. Most often, they hung up on me. They duped me by refusing to fix the car because their 30 day warranty insisted to fix the car at their place which I found dishonest. Why must the car be fixed only at their dealership? They are reaping customers off and they keep transferring calls from one person to the next to avoid confrontation with customers. I just drove this car for two weeks and start spending money on it. They reap people off.BEWRE OF DARCARS OF NEW CARROLTON.. D ont get caught up with their fake kidness.. More
Kevin Mejia and Tim the GM were great to work with. I was able to negotiate everything upfront before arriving at the dealer, drove 16 hours to complete my trade-in and take delivery of my new Ram 3500 I was able to negotiate everything upfront before arriving at the dealer, drove 16 hours to complete my trade-in and take delivery of my new Ram 3500. All went smooth and great, very professional. More
This was a pleasant and awaome experience. I drive from out of state and the transaction was smooth and quickly got me headed back home in my new truck. I drive from out of state and the transaction was smooth and quickly got me headed back home in my new truck. More
I bought a 2022 Jeep WRANGLER ordered from the factory back in Jan. One of the managers sat down with me and ordered everything. Including Sirius XM Radio which added $1200 to the total price. My Jeep arr back in Jan. One of the managers sat down with me and ordered everything. Including Sirius XM Radio which added $1200 to the total price. My Jeep arrived in Apr 2022. I noticed in May that there is no Sirius XM Radio on this vehicle. The dealership says the factory screwed up and did not install it. Upon further research, including the build sheet which i downloaded online, there is no Sirius XM Radio listed. I paid for Sirius XM Radio on this jeep and they need to make this right. More
My salesman, Lambert, did an excellent job of communicating with me. We agreed on a price, I was sent the necessary paperwork and concluded the sale. Went smoothly as possible considering I live communicating with me. We agreed on a price, I was sent the necessary paperwork and concluded the sale. Went smoothly as possible considering I live 800 miles away. My wife and I flew to Baltimore to pick up the F250. Lambert picked us up at the airport, went back to the dealership and within 30 minutes we were on our way. Thank you for a pleasant experience. Would recommend this dealership completely. More