DARCARS Lexus of Englewood

Had an excellent experience, excellent service, I recommend this dealership service department to all, very pleasant staff. recommend this dealership service department to all, very pleasant staff. More

Claudio was outstanding in working with me. I have also worked with Robin in the past and she's professional as well. I have been with this dealership over 35 years. Due to Claudio's handlin I have also worked with Robin in the past and she's professional as well. I have been with this dealership over 35 years. Due to Claudio's handling my case I will definitely remain a client here. More

Robin and Grace are phenomenal. They deserve five stars each! Excellent service and consideration of my schedule!! They deserve five stars each! Excellent service and consideration of my schedule!! More

Very friendly and professional service. I have been going for years. I was concerned when they became DARCARS but my experience has been great still. My service rep Robin offered excell I have been going for years. I was concerned when they became DARCARS but my experience has been great still. My service rep Robin offered excellent service and Grace at the desk is super friendly and helpful. Thanks!!!! More

Best staff overall. Especially Mr. Luis Tirado was the service advisor. Luis is the best person to work with. He is very cooperative and caring and helpful. Also Grace w Especially Mr. Luis Tirado was the service advisor. Luis is the best person to work with. He is very cooperative and caring and helpful. Also Grace who is at the front desk is very nice and a terrific person to deal with. I congratulate Lexis to have Luis and Grace working at the dealership service center. More

All of the staffs were very kind & nice and gave me good information for the repair. information for the repair. More

Always treated well whenever I come to this dealership for service. Luis was great. He communicated updates regarding the service and helped me decide on the next moves for my vehicle. Grace- an absol for service. Luis was great. He communicated updates regarding the service and helped me decide on the next moves for my vehicle. Grace- an absolute star! I look forward to seeing her every time I visit. More

Luis was the point person for my computer upgrades (not only the Engine Control Computer software, but also two upgrades for the Shift System Malfunction). He was great, polite, super respectful of my time only the Engine Control Computer software, but also two upgrades for the Shift System Malfunction). He was great, polite, super respectful of my time, and kept me updated multiple times throughout! His tech and the cleaning service did a great job too! Also - and I am not sure of her name, but the lovely woman at the front desk is always so warm and friendly and I just love connecting with her whenever I come in! Everyone was so helpful as always - thank you! More

Very happy with service that Eduardo Corona and Grace at the reception desk provided. Eduardo kept me informed about progress made in servicing my car. Grace and Eduardo are very customer oriented. the reception desk provided. Eduardo kept me informed about progress made in servicing my car. Grace and Eduardo are very customer oriented. More

Buyer Beware! ! Dishonorable business practices afoot at 90 Grand Ave Englewood New Jersey. Absolutely disappointing experience with DARCARS Lexus of Englewood Pr ! Dishonorable business practices afoot at 90 Grand Ave Englewood New Jersey. Absolutely disappointing experience with DARCARS Lexus of Englewood Pre-owned department. Was promised a vehicle despite their not accepting multiple offers to pay a deposit and down payment over the phone/online, due distance and other time constraints. Obtained proof of car insurance and paid for a cashier's check to purchase vehicle the next day when I could actually come in. DARCARS were aware of this, and salesperson Jake Weiss reassured me: "The car is yours no need to worry, I will see you tomorrow". Few hours before my appointment the next day, they sold the vehicle to someone else. They then tried to sell me a 'similar' car with 3x the mileage and a year older for similar price. This business does not stand by their words. More