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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,298 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,298 reviews

August 02, 2018

Lexus Sales experience was Amazing at Lexus of Englewood The sales man was very kind and professional...make the deal happens easily. Also the finance guy was amazing. No hassle or force you to buy additiona More

by SSOOKRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alton Howell, Jeff Barowski
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your purchase! I am so very pleased that we could make your visit to Lexus of Englewood easy and hassle free, and we believe that's how every car buying experience should be. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Good! Great care for your needs. Answers questions, up front, very personal. This is the second car I get with them and I highly recommend it. If you have t More

by KALIM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alton Howell
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! It will be our pleasure to let Alton know about your review. We look forward to doing business with you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Great Very nice good service good price and follow up good presentation of the car and its functions and service in getting the car to me on time More

by NADER2
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alton Howell
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Awful This was my first visit to the service center as this is my first Lexus and I had a very unpleasant experience It is very unclear where you are sup More

by RAJAAHALABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : I could not remember the names of the people I worked with, I just chose a random name
August 02, 2018

Outstanding performance and service Have dealt with this dealership since 2007 and have always experienced exceptional service and assistance. All my needs have been met in a profess More

by jtovale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vallejo, Sam Ghani
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Wonderful Everything was perfect. Especially ms. Ahrens. She was very helpful, professional, and informative. She's a credit to Lexus, as of the other employ More

by Captain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Simone Morejon, Chris Avagnano
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving this great feedback for Meghan! I’m happy to have her on the staff and that she was here to provide you an excellent experience. Until next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Excellent service, Good experience, very professional I will recommend Rafael Gomez to my friends, he gave me confidence, he gave me different options that works best fo More

by Johnlopez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase, John! Thank you so much for sharing your experience with our dealership and especially with Rafael! We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Very Nice I trade in my 2003 Lexus SC and got a Rx 350 I love my new car and the service that Santiago provided me everything went nice and smooth! I definitely More

by Zembryski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

I’m grateful you chose us to trade in your vehicle. Congratulations on your new Rx 350! I am pleased to hear about your excellent experience working with Santiago! Please feel free to reach out to us with any questions or future vehicle needs as we are always here to help. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Amazing service - truly customer-centric! We were referred to Kay Yoon by a good friend. Kay was absolutely amazing from start to finish. He was incredibly patient with us when we were narrowi More

by ik123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vallejo - Delivery Specialist, Simone Morejon, Kay Yoon
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your purchase! I am very glad to hear that your experiences with Kay, Simone, and David have been very positive. It was great doing business with you and we hope to see you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Great service Peter took care of me and made my service experience easy he was very helpful and knowledgeable I will come back and deal with him again More

by SHAMARTHOMAS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

We are glad to see that our team, especially Peter, could take care of your automotive needs! Let us know if we could do anything for you in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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