
DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Lexus Sales experience was Amazing at Lexus of Englewood The sales man was very kind and professional...make the deal happens easily. Also the finance guy was amazing. No hassle or force you to buy additiona The sales man was very kind and professional...make the deal happens easily. Also the finance guy was amazing. No hassle or force you to buy additional stuff. I was out of there in less than an hour!!! Very easy. More
Good! Great care for your needs. Answers questions, up front, very personal. This is the second car I get with them and I highly recommend it. If you have t Great care for your needs. Answers questions, up front, very personal. This is the second car I get with them and I highly recommend it. If you have to wait for your car it can be a little slow but they make you feel very comfortable. Alton's sense of humor gets 10 extra points! More
Great Very nice good service good price and follow up good presentation of the car and its functions and service in getting the car to me on time Very nice good service good price and follow up good presentation of the car and its functions and service in getting the car to me on time More
Awful This was my first visit to the service center as this is my first Lexus and I had a very unpleasant experience It is very unclear where you are sup This was my first visit to the service center as this is my first Lexus and I had a very unpleasant experience It is very unclear where you are supposed to leave your car and when they make the appointment they do not explain where to go. My appointment was at 9:30 and I had told them ahead of time on the phone when booking my appointment that I needed a shuttle to get to work. I waited over an hour for them to even enter my car In the system and then they proceeded to asked me if I was waiting for it when I specifically mentioned I needed a shuttle to get to work. It did not seem as if there was any sense of urgency to get my issue resolved and to get me to work on time. There was a gentleman named David (I think) who was the only person who tried to help once we figured out the situation and also Damien Unther (sp?) who got me to and from work. Also the “car wash” was horrible, my windshield was dirtier than when I came in More
Outstanding performance and service Have dealt with this dealership since 2007 and have always experienced exceptional service and assistance. All my needs have been met in a profess Have dealt with this dealership since 2007 and have always experienced exceptional service and assistance. All my needs have been met in a professional and courteous manner. More
Wonderful Everything was perfect. Especially ms. Ahrens. She was very helpful, professional, and informative. She's a credit to Lexus, as of the other employ Everything was perfect. Especially ms. Ahrens. She was very helpful, professional, and informative. She's a credit to Lexus, as of the other employees that I checked. More
Excellent service, Good experience, very professional I will recommend Rafael Gomez to my friends, he gave me confidence, he gave me different options that works best fo Good experience, very professional I will recommend Rafael Gomez to my friends, he gave me confidence, he gave me different options that works best for me. Thanks a lot More
Very Nice I trade in my 2003 Lexus SC and got a Rx 350 I love my new car and the service that Santiago provided me everything went nice and smooth! I definitely I trade in my 2003 Lexus SC and got a Rx 350 I love my new car and the service that Santiago provided me everything went nice and smooth! I definitely recommend this dealership :) More
Amazing service - truly customer-centric! We were referred to Kay Yoon by a good friend. Kay was absolutely amazing from start to finish. He was incredibly patient with us when we were narrowi We were referred to Kay Yoon by a good friend. Kay was absolutely amazing from start to finish. He was incredibly patient with us when we were narrowing down the car selection and showed us each car in person so that we could make our decision based on as much information as possible. He was never pushy and always provided advice as if he were getting a car for himself! After narrowing down the car choice, Kay was super helpful throughout the whole process from the logistics all the way down to what types of insurance we'd likely need. Simone was also fabulous - incredibly friendly, knowledgeable, and helpful. She helped us get through the final stage of the process with ease. Once we were done with the logistics, David Vallejo helped explain in detail the various features of the car and how each component works. He, also, was incredibly patient with us and answered all our questions (we had a ton!) with a smile. If you're looking to get a new car, definitely look for Kay - you're in great hands! More
Great service Peter took care of me and made my service experience easy he was very helpful and knowledgeable I will come back and deal with him again Peter took care of me and made my service experience easy he was very helpful and knowledgeable I will come back and deal with him again More