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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,298 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,298 reviews

July 31, 2018

Quick tire replacement My tire was low in tire pressure and Lexus of Englewood promptly identified the issue and replaced the tire instead of having it patched. All this in More

by RCCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the excellent review! The entire team will be very happy to hear about your positive experience with us. Please come back to see us if you need anything at all. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Flat tire repair I called and they took me immediately. Both my wife and me have Lexus' from your dealership for over 25 years. I only wish they had more loaner cars More

by garnell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the great feedback. Your patronage is very important to us and we are honored to have you as a loyal customer. Until then, have a great day! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

leasing of new Lexus I had a fiirst class experience with Bobby Rodriguez and Simone. This is the 3rd car I obtained with Bobby and it was a pleasure to work him as always More

by jerrywarshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Ash Shatnawi
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Jerry, you have been doing business with Bobby and Simone for years and your review about us is truly appreciated. Enjoy your new car that you recently leased and we will continue the great service that you have been used to for years. Take care and happy trails. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Great Dealership - Best Sales and Finance person I recently leased new RX350 with Lexus Englewood. I worked with Danny Bang (Sales) and Simone Morejon (Finance) and they both helped me a lot in ma More

by mitchkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review, Mitch. I am pleased to hear Danny and Simone did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new RX350, please feel free to let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Amazing!!! I been looking for an Rx350 for a long time now. I wanted the new body style. I found the perfect car and most importantly the service that this deale More

by Vitico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your car shopping experience with us, Vitico. I'm happy to hear you were able to find what you were looking for. Thank you for choosing us for your automotive needs and we look forward to meeting all your future needs the next time you need us. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Fast, reasonable and Fair They fit me in with few minutes notice. Gave me new tire under warranty as there was a nail in the tire upon inspection. Thank you! More

by Belle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Belle, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Best dealership Good experience so far. Fast transaction and very transparent nothing to hide. Sales consultant, Chris Kim, help me to lease what I wanted. I will More

by Rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kim
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking time to leave us a great review. We are pleased to hear Chris did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Courteous and kind What a wonderful experience. They even offer complimentary snacks and beverages during the service. It felt like I was waiting for a spa appointment a More

by JUNMYOUNGLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time out of your day to share your wonderful experience with us. If you need anything else in the future, please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Excellent service I called for service on same day and I was gladly accommodated. The car was thoroughly inspected and whatever needed was recommended for approval. The More

by SEARGUILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service consultant: Peter
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review and star rating! We work very hard to provide each of our customers with excellent service and it's good to hear that our team was able to show you what Lexus of Englewood is all about. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Effortless Joseph, my salesperson, made the entire process effortless for me. He explained the features of the car thoroughly and couldn’t have been more helpful More

by LN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Joseph Kalachian
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your purchase! I’m very happy to hear that Joseph was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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