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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,298 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,298 reviews

July 30, 2018

Awesome service and experuence Awesome service excellent service, caring professional staff. Individualized planning to help with lease. Would highly recommend this dealership and More

by joannzucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review, Joann. We are thrilled to hear that you had such a great leasing experience with us. We’ll definitely share your comments with Steven and our team, and we look forward to working with you again down the road. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Very good Sale staff was very helpful, pleasant and very informed about Lexus. Ms Oh went out of her way to be help and to make sure everything was done righ More

by loves Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. I will be sure to share your feedback with Kumsung Eunice and to the rest of the staff, and we look forward to working with you in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Satisfied Awesome rep. Took Caremark of all issues. Will come back for more Good waiting area Reception super Called and updated of progress and reported More

by SRGUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George George
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words and review! I’m happy that the waiting area was to your liking and that everyone treated you exceptionally. Please come back and see us again if you need any assistance in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Minor Repair; major problems avoided I contacted my service team with a concern regarding a strange noise I was hearing from underneath my vehicle. It seemed as if something was loose. U More

by MARYETRUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for the positive review! I’m happy that our staff was able to help you take care of the issue with your vehicle. We look forward to seeing you next time you visit Lexus of Englewood! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Excellent service as always. I highly recommend them! Lexus of Englewood service is great to work with. They are lways awesome.and never disappoint. Great service, attitude, speed, etc. I highly recomm More

by STACYMICHAELMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I dont remember the names but all the folks who worked Friday evening.
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

As always great servic Went in for an oil change. There were no problems. I was not pressured into doing any other services. Got my car back and it was very clean. Thanks fo More

by LINDAGOLBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian, John Guarnieri, Chris Avagnano
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Linda. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. Come back and see us any time! Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

As usual, superb service As usual, was very pleased with service. My garage door collapsed sending a piece of the door through the rear window and making a mess. Factory Lexu More

by DavidS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments, David! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Best Dealership in east coast!! Joel and Bobby G are the best in providing customer service!!! There skillful technicians also in the shop that knows how to fix the cars right!! More

by AHK575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Chad Kunz, Jeff Barowski
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Joel and Bobby. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 29, 2018

Lease a new car I came to Lexus of Englewood to lease a new car. The experience was great. It was quick and pleasant. I would definitely recommend the dealership to m More

by Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

DARCARS Lexus of Englewood responded

Thank you for choosing Lexus of Englewood as your dealership to lease your new car. We really appreciate the great review and comments. All of us here look forward to doing business with you again in the future. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 28, 2018

Comfortable, fast, and Complete Explained my areas of concern to Peter. I waited for the vehicle in your very comfortable waiting area and was amazed at how little time my 10,000 mi More

by gerriu9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jul 30, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Lexus of Englewood. If there is anything more that we can do please come back and see us again. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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