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DARCARS Lexus of Englewood
Englewood, NJ
2,297 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,297 reviews
July 20, 2018
Friendly and quick I had a great experience in Lexus of Englewood. Joseph was great from the beginning. Very patient friendly and knowledgeable. Lexus of Englewood I had a great experience in Lexus of Englewood. Joseph was great from the beginning. Very patient friendly and knowledgeable. Lexus of Englewood you have a great guy working for you. Best, Carlos More
by Redfurious
Employees Worked With
Simone Morejon, Joseph Kalachian
July 20, 2018
Quick and painless I hate car shopping. But I spoke to my sales rep Chris Kim on the phone prior to arriving. Explained what I was looking for and how much I wanted to p I hate car shopping. But I spoke to my sales rep Chris Kim on the phone prior to arriving. Explained what I was looking for and how much I wanted to pay. I came in, everything was ready, and in one hour I was done, with a new car. More
by Blazar
Employees Worked With
Chris Kim
July 20, 2018
Excelente service Very good customer service I would definitely recommend someone to go buy a car from this dealership my wife and I will be back to buy her car Very good customer service I would definitely recommend someone to go buy a car from this dealership my wife and I will be back to buy her car More
by Rllano16
Employees Worked With
Kumsung Stella Oh
July 20, 2018
Right person Right car Hightly recommend Lexus of Englwood, especially Chris Lee. Chris was terrific and made lease process smooth and easy throughout. He was very responsiv Hightly recommend Lexus of Englwood, especially Chris Lee. Chris was terrific and made lease process smooth and easy throughout. He was very responsive with questions or concerns, he know what he's doing, very professional. Excellent service, very timely and very friendly. More
by Kay Yoon
Employees Worked With
Chris Lee
July 19, 2018
Great service as usual My car was ready on time. It was also cleaned when ready to go! Service is always so easy here! Very professional and pleasant environment to wai My car was ready on time. It was also cleaned when ready to go! Service is always so easy here! Very professional and pleasant environment to wait in with food and great coffee! More
by JOHNFLORE
Verified CustomerEmployees Worked With
Jorge 1210
July 19, 2018
Quick efficient service I have been servicing my family’s Lexus cars here since 1989 when it opened. Service and work quality are both great. I highly recommend this dealer. I have been servicing my family’s Lexus cars here since 1989 when it opened. Service and work quality are both great. I highly recommend this dealer. More
by EYANG
Employees Worked With
Joel
July 19, 2018
Very disappointed When I first got there asked how long it would take for the serive, he said an hour to 1 1/2 hr. I had problem connecting to Bluetooth with my phone s When I first got there asked how long it would take for the serive, he said an hour to 1 1/2 hr. I had problem connecting to Bluetooth with my phone so I mentioned him also and he said he will call the technician at the end of service to check . I saw people who came for the service later than I did were leaving but I was waiting in the room for almost 2hrs. I got to the office by 10:40 and the time I went to the desk to ask what is going was at 12:37. The desk person then saw my paper left on the side don’t know when it was done but was just sitting there. I was very upset since I had to wait and had to cancel my later schedule. Then the desk person called him and first thing he came out and say was my car is almost done but not apologizing even I knew what was going on. Usually they should call me to tell me if the service is done by phone if they couldn’t find me in the room which was impossible because I was in the room whole time. But even that happened, I didn’t get any phone call or msg from them. I has to metioned him again about my Bluetooth problem and he acted like he is all handling it but from then I had to wait over 20mins to see the technician which tells he forgot to take care of that neither. I am very upsept and I usually don’t leave review but I had to this time . The service advisor name is Maurice Gargano More
by GLORIAKIM80
Employees Worked With
July 19, 2018
Spectacular!! Honestly the best dealership I been to. Really professional staff. I want to recommend this dealership to all my friends and family. If you are lookin Honestly the best dealership I been to. Really professional staff. I want to recommend this dealership to all my friends and family. If you are looking for the best price and best service this is the place to be. More
by Smack430
Employees Worked With
Santiago Caro
July 18, 2018
It is very pleasant experience. The sales person is very kind and knowledgeable to choose the vehicle and very helpful to decide which model is good for us. Also, he made a good sug The sales person is very kind and knowledgeable to choose the vehicle and very helpful to decide which model is good for us. Also, he made a good suggestion to save more money. More
by MIHEEJIN
July 18, 2018
Prompt service and pleasant experience! I scheduled my 5k mile service and met with the receptionist who took my information. By the time I sat down and spoke to my service rep, I was being I scheduled my 5k mile service and met with the receptionist who took my information. By the time I sat down and spoke to my service rep, I was being offered coffee and a bagel. I wrapped up my talks with my rep and by the time I finished my bagel and coffee, my car was ready and washed. More
by RCCRUZ
Employees Worked With
Juan
