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DARCARS Lexus of Englewood
Englewood, NJ
2,295 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,295 reviews
July 13, 2018
Great job These people really look out for your interest not just the sale. They make it happen for you. Go there and see for yourself they are go above and be These people really look out for your interest not just the sale. They make it happen for you. Go there and see for yourself they are go above and beyond. Lexus of Englewood More
by HARRIETTNICHOLLS
Verified Customer
July 13, 2018
Best service visit to date I have been to this location a few times for service and while each experience was good - I feel they really stepped it up. It was a lot of little th I have been to this location a few times for service and while each experience was good - I feel they really stepped it up. It was a lot of little things each person I Had contact with did but all of those small things made a huge difference in my experience. Keep up the great work!! More
by coco7936
Employees Worked With
George or Jorge ?
July 13, 2018
Quick and friendly staff The staff was nice and friendly and it was quick. They were informative and provided precise details on what was going on with the car and when to com The staff was nice and friendly and it was quick. They were informative and provided precise details on what was going on with the car and when to come back. More
by aditbhalla27
Employees Worked With
Vlada Grigoryeva
July 13, 2018
Oil change All of them are kind and fast service. He knows what I want exextly and give the solution right away. I feel so good whenever I visit this service c All of them are kind and fast service. He knows what I want exextly and give the solution right away. I feel so good whenever I visit this service center More
by BESTLIFESON
Employees Worked With
July 13, 2018
Efficient service When I made the service appointment I was told the service would take approximately 1.5 hours but was still offered a loaner vehicle. I elected to wai When I made the service appointment I was told the service would take approximately 1.5 hours but was still offered a loaner vehicle. I elected to wait and the service in fact took 1.5 hours. More
by RCAPRCSCHE
Employees Worked With
Joel, service advisor
July 13, 2018
Noise at the front console Excellent service fast and accurate The best experience with this dealership The representative was very polite and helpful and accommodation at th Excellent service fast and accurate The best experience with this dealership The representative was very polite and helpful and accommodation at the dealership it’s very good I will definitely gonna recommend this dealership with my friend More
by pupaz05
Employees Worked With
July 13, 2018
Very impersonal, disorganized and left very unsatisfied. Made an 11:50am appointment for an oil change (with a specific rep that had seen me a yr ago). 11:40a - showed up, checked in. 12:10p - no one had Made an 11:50am appointment for an oil change (with a specific rep that had seen me a yr ago). 11:40a - showed up, checked in. 12:10p - no one had called my name. 12:12p - had to step out for lunch, told receptionist, was told they'd start work & call if any issues. 12:45p - i return, check in again for time estimate. told no estimate possible. 12:55p - they call my name. 12:56p - different rep from one I booked appt sees me. He asks what he can do for me today, tells me it will be another hour and a half! 1:00p - i have been there for almost 1.5 hrs and JUST NOW they start to see me. 2:45pm - they tell me my car is ready and has issues. Advised my car needs $4K+ of work that no one noticed 11 months ago on last visit. Told it is neither pressing nor a safety issue, but I SHOULD get it done. Ask for a printout of specific problems so I can take with me for my records. Print out given to me with "Miscellaneous Repair" item listed for $$$$. 3pm - i depart feeling un-satisfied, confused, frustrated and "taken". You tell me why I should come back for a 3rd time. More
by NOUPDAT
Employees Worked With
Dan Something, Joel Veriguette.
July 13, 2018
Awesome service. George was quick and professional. Went in for an engine noise issue. They disgnosed it quickly and got me in a loaner within the our. Great customer service!! Definitely recommend. Tha Went in for an engine noise issue. They disgnosed it quickly and got me in a loaner within the our. Great customer service!! Definitely recommend. Thanks! More
by Cartistik
Employees Worked With
George in service
July 12, 2018
Wonderful Experience From the test drive all the way to finance, the process was quick and painless. At no point did I feel pressured or overwelmed, I would definitely rec From the test drive all the way to finance, the process was quick and painless. At no point did I feel pressured or overwelmed, I would definitely recommend Eunice and Lexus. More
by Irinanov
Employees Worked With
Simone Morejon, Kumsung Stella Oh
July 12, 2018
Love Lexus of Englewood I leased my Lexus ES 350 from the Lexus of Englewood, and I have always used their services. I always find their quality of work to be noquail less th I leased my Lexus ES 350 from the Lexus of Englewood, and I have always used their services. I always find their quality of work to be noquail less than excellent. Not only are their services excellent but their hospitality is beyond amazing! The lady at the front desk went over and beyond to make me feel welcomed! More
by Phyllis_Duffy
Employees Worked With
Rachel
