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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,206 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,206 reviews

June 22, 2018

Honest and helpful in every way Mr. Yoon was very helpful and answered all the question along with assisting the type of car desired. I do highly recommend visiting this dealership More

by Chuneezy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam, Kay Yoon
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! We appreciate you taking the time to leave us a great review! I’m pleased to hear Kay did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Amazing experience! I have never had such a pleasurable experience. They were so accommodating, so nice, and reasonable. I will recommend them to everyone! I only have wo More

by ORIETTAOSSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max, Becky Grant
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input! I'm glad you had a pleasant experience with our staff and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Great lease experience Our sales rep was amazing to work with. She got us everything we asked for and in a very timely way. We are extremely happy with our purchase. More

by TAVOB23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Natalia Jimenez
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. I will be sure to pass along this great feedback and we look forward to seeing you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Excellent Service This was a great exyfrom negatory end at service. My RX450H is great and I was treated great by all people in the service department. Thanks S More

by sgary23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge in service , Carmine Demaio
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Englewood team and we all strive to provide excellent service! We look forward to seeing you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Amazing experienxe Rafael was able to get me an amazing car in no time. No doubt an amazing sales man. Would 10/10 would reccommend. Loved Lexus of englewood More

by Rebekahxkim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your positive review. Congratulations on your purchase! Rafael is a valuable member of our team and he will be grateful to read the nice comments you left him. Please come back and see us again in the future with anything else you might need. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Top notch service I had a very pleasant experience for my first complimentary oil change on my ES350. I was told it would take approximately 1 1/2 hours and it was done More

by JUDITH_A_JACKSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter faltraco svc. consultant, Carmine Demaio, Alton Howell, Simone Morejon
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, Judith! We strive to provide nothing but the best for our customers, and we are delighted to see that goal was accomplished during your visit. Please don't hesitate to reach out if you need any assistance in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Longer than anticipated Very pleasant atmosphere and accommodating personnel. I went to have a tire checked out and it to just about 2 hrs. I thought it was a little too lon More

by DENISE1712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Denise, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Very good It was very good well done I was satisfied with it thank you and will continue using it and coming back thank you for the service More

by MGOSAL01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your positive review. We appreciate all our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. We hope to see you back in again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Amazing service Fantastic people, great service. Would recommend to anyone!! Excellent customer service. Attentive to my needs, were super friendly to my kids. Easy i More

by ALTODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Ospina
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the nice review! We really appreciate this feedback. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Please come back and see us again in the future with anything else you might need. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

very good Peter expedited my time spent at the dealership He was courteous and made my experience pleasant I was very pleased with the service. I was able to More

by TARAQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter service representative
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Peter. If there is anything more that we can do please come back and see us again. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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