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DARCARS Lexus of Englewood
Englewood, NJ
2,295 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,295 reviews
June 30, 2018
Great service experience I was very happy with my service experience. Very professional and courteous. Did a great job. Every one that I came in contact with was very helpfu I was very happy with my service experience. Very professional and courteous. Did a great job. Every one that I came in contact with was very helpful. Very comfortable waiting area. More
by LSCARANO
Verified CustomerEmployees Worked With
Bob Giordano
June 30, 2018
Unnecessary service charge I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k mi I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k millage service for leased car. They just take advantage of their customers. More
by Jcha6851
Employees Worked With
Jorge jorge
June 30, 2018
Courteous and fast service I was promptly tended to by the staff and service manager and had my loaner car within 15 minutes. The timeline of repair was provided and was accurat I was promptly tended to by the staff and service manager and had my loaner car within 15 minutes. The timeline of repair was provided and was accurate. More
by BSToNE9
Employees Worked With
Jorge
June 30, 2018
35,000 mile checkup I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealin I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealing with my service rep, Joel Verguette. He is knowledgeable, personable, treats me like I own a Lexus 450 instead of a 350. He answers all my questions, concerns . He gives me a loaner car if I need one. Just a great rep! More
by SATCH32M
Employees Worked With
Joel Verguette, service rep
June 30, 2018
"Superduper sales services ever" Kay was so kind and professional to understand what I need. His professional knowledge on auto is the best of the best. He must be a valuable asset to Kay was so kind and professional to understand what I need. His professional knowledge on auto is the best of the best. He must be a valuable asset to this dealership. More
by Yearnlee
Employees Worked With
Kay Yoon
June 29, 2018
Excelent The customer service is really good. The seller is so professional, He gave us many choices, I’m so happy. He was really nice and made sure that we we The customer service is really good. The seller is so professional, He gave us many choices, I’m so happy. He was really nice and made sure that we were happy with our decision. More
by Maria zapata 1970
Employees Worked With
Rafael Gomez
June 29, 2018
Great. Especially Peter who was very helpful with my prepaym Peter made sure I was able to use the prepaid service policy I was sold by my Miami dealer. It took a while, but he did everything he had to get it do Peter made sure I was able to use the prepaid service policy I was sold by my Miami dealer. It took a while, but he did everything he had to get it done. More
by morrisds
Employees Worked With
Peter
June 29, 2018
Great experience always Thank you so much for the visit. I hate going to dealers and even more service. I am so glad that’s not the case here. It is always a pleasant visit. Thank you so much for the visit. I hate going to dealers and even more service. I am so glad that’s not the case here. It is always a pleasant visit. Dan, I owe you so many reviews. You are so nice, helpful and detailed. You make it so easy for me. Thanks to the entire team for all the attention and help. I like the brand but I love the experience at the dealer. More
by DUDAINMORTAL
Employees Worked With
Dan Philips
June 29, 2018
an excellent service experience.. A second visit to Lexus after my 30k service was necessary just to clear up a few odds and ends. My service advisor Peter Faltraco was invaluable mak A second visit to Lexus after my 30k service was necessary just to clear up a few odds and ends. My service advisor Peter Faltraco was invaluable making sure everything was perfect. He is extremely knowledgable and does his best to make sure the customer is happy with the service. The waiting area was clean and spotless... the staff was polite and professional. More
by RLEFLEURMD
Employees Worked With
Peter Faltraco and Maurice Gargano Both excellent in service.
June 29, 2018
Repair of side mirrors Great, very efficient . Dan communicated well with me and remembered me from previous visits. My car was repaired and cleaned in a timely manner. Ever Great, very efficient . Dan communicated well with me and remembered me from previous visits. My car was repaired and cleaned in a timely manner. Everyone I dealt with was very curteous More
by DALIA872
