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DARCARS Lexus of Englewood
Englewood, NJ
2,291 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,291 reviews
June 29, 2018
Excelent The customer service is really good. The seller is so professional, He gave us many choices, I’m so happy. He was really nice and made sure that we we The customer service is really good. The seller is so professional, He gave us many choices, I’m so happy. He was really nice and made sure that we were happy with our decision. More
by Maria zapata 1970
Employees Worked With
Rafael Gomez
June 28, 2018
My tire got damaged by Lexus service in englewood, nj My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to chang My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to change tire because of tire got worn out. But they wanted to replace the tire to cover their mistakes. They lied to me and don’t want to replace my tire. But my husband git our car back without nitice of 3”cut. Once when he got home and told that to Peter who handled my car but he said that he didn’t see that cut and he blamed to us that it happened that while we got back home. Our house is 2 miles away from service center. Peter lied to me. More
by TAMMY2PIE
Verified CustomerJune 28, 2018
Terrific, as usual....Minor work to be done-great experience As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe. Our trip from the shop to the Carolinas was fabulous...smooth sailing all the way. More
by RICHARDBAYER
Employees Worked With
Several folks in the Service Dept whose names I can't remember at the moment
June 28, 2018
Awesome experience The atmosphere here at the Englewood Lexus dealership is very light and relaxed. Chris Kim our dealer was very professional and was very thorough with The atmosphere here at the Englewood Lexus dealership is very light and relaxed. Chris Kim our dealer was very professional and was very thorough with the whole transaction. The overall experience was very pleasant. I will continue to come back to this dealership. More
by Ac919
Employees Worked With
Chris Kim
June 28, 2018
Bong kang He was very kindly explane everything and I got the best service on the dealer Even deal was great too. It is the best Lexus dealer. He was very kindly explane everything and I got the best service on the dealer Even deal was great too. It is the best Lexus dealer. More
by Bkang300
Employees Worked With
June 28, 2018
Excellent customer service I told Bobby what my numbers are. He didn’t waste my time, I was in and out with a deal that works for me. I told Bobby what my numbers are. He didn’t waste my time, I was in and out with a deal that works for me. More
by Melana mallh
June 28, 2018
Excellent Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks More
by HPatel
Employees Worked With
Juan Cascardo
June 28, 2018
Great, quick service. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. More
by Marlena
Employees Worked With
Rafael Gomez
June 27, 2018
Oil change All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snack All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snacks. More
by gail.linn
Employees Worked With
Alton Howell
June 27, 2018
Great car purchasing experience! With a great salesperson (Patti) , great support staff, great dealership, great deal and a great car, who could ask for more when purchasing a new car With a great salesperson (Patti) , great support staff, great dealership, great deal and a great car, who could ask for more when purchasing a new car. More
by footfix
Employees Worked With
Pat Zienowitz
