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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,315 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,315 reviews

June 29, 2018

great dealership. Very friendly and nice people at this dealershiP. I accidentally came in two days earlier than scheduled and they said no problem and serviced my ca More

by SALEHA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

Great Goes the extra mile, always helps me out when I need assistance. My whole family goes there. Thanks again !!! Will be a life time satisfied loyal cus More

by FREIREL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

Scheduled service It was easy to get an appointment fir the same day; which is greatly appreciated generally. Everyone was polite and patient. The facility was very cle More

by ELISASPEAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unfortunately I don’t recall their names!
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the excellent review! I'm glad to know that you appreciate our facilities as well as excellent service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

Fantastic Service If it wasn't for Joel Veriguete I would not b returning. This service consultant is the best and I thank you. I was taken care of as soon as I walked More

by KOOSHIE80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the awesome feedback! You're right, Joel is an excellent service consultant and we appreciate all he does for us! I’m very happy to hear that he was there to provide you with great service. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

Excellent service My rep was Joel and he went above and beyond to help with a last minute flat tire. He was excellent as always! Great service as well. More

by AJUTHOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate you taking the time to leave a review about your experience at our service department. I’m glad to hear that Joel went above and beyond to help out with your vehicles' service needs. Thanks again and if you have any questions about the work that was done please feel free to contact us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Bong kang He was very kindly explane everything and I got the best service on the dealer Even deal was great too. It is the best Lexus dealer. More

by Bkang300
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to let us know about your great experience with Ryan! We appreciate your business and look forward to working with you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Excellent customer service I told Bobby what my numbers are. He didn’t waste my time, I was in and out with a deal that works for me. More

by Melana mallh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking the time to leave us a great review, Melana! I’m pleased to hear Bobby did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Terrific, as usual....Minor work to be done-great experience As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe More

by RICHARDBAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several folks in the Service Dept whose names I can't remember at the moment
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review, Richard, and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Awesome experience The atmosphere here at the Englewood Lexus dealership is very light and relaxed. Chris Kim our dealer was very professional and was very thorough with More

by Ac919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review! It's delightful to know that Chris and the rest of our staff were able to provide you with such a pleasant car-buying experience. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Excellent Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks More

by HPatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cascardo
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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