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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,320 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,320 reviews

May 18, 2018

Great service mind and Performed as expected Both Consultants, Ray Hernandez and Stephen Ham had guided very efficiently and clearly plus very friendly. I believe that they are well aware of the More

by STYANG65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hernandez, Aminstration (Catherine ?), Sam Ghani
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this wonderful review of Ray, Stephen, and the rest of the service team. We appreciate you taking the time to share you experience and are so happy that you chose Lexus of Englewood! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 18, 2018

Very pleasant experience with no pressure My sales person was very pleasant also very patient with all my questions , very knowledgeable and did not try to sway my decision on my purchase w More

by ABC@123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becky Grant
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 17, 2018

Very efficient. Great service Very efficient. Great service. Fast and friendly. Great atmosphere. Got shuttle service to my office. Always recommend Lexus for this service. Will More

by YORAM8
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 16, 2018

Lease of Lexus RX350 Excellent service and very friendly staff. Eunice is really good and knows the cars really well. She is also very good when it comes to customer servi More

by SHARMA.ANKUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a great review, Sharma! Congratulations on your Lexus RX350! We are so happy to hear that Eunice was able to assist you! Words can't express how thankful we are for your business. At Lexus of Englewood we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 15, 2018

Thank you Dan Phillips! For my last three to four services, Mr. Dan Phillips had assisted me with walking through the maintenance needed. From the first encounter to last (ye More

by ONELOAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for stopping by to leave this wonderful review. Dan is an asset to Lexus of Englewood, and it is encouraging to hear he impressed you by delivering our trademark service. We look forward to seeing you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 15, 2018

Lease car ES 350 Excellent dealership. This was my second lease in a row from Englewood Lexus and would return again. Great Sales team and great service department. More

by MDEPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lee, Dick Shore, Simone Morejon
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review. I’m very happy to hear that we could provide you with a second car leasing experience that was just as good or better as the first! I will share your comments with Mark and we look forward to working with you again down the road. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 15, 2018

Professional Courteous and Service with a Smile My Service Adviser Peter is a thorough professional who listens and understands your issues. He is extremely knowledgeable and courteous. The staff at More

by MCHANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter (Service)
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Peter and the rest of the staff were there to provide you with such exceptional service! If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 15, 2018

Awesome Joe Kandle aanswered the phone and was ready to assist. I asked about a 2015 hybrid and he responded that he had two. I asked when would I be able to More

by Leahyatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Patlock, Joe Kandil
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this excellent review, Leah. I’m so happy to hear that we could make you feel like a part of the Lexus of Englewood family with your recent purchase. We hope you are enjoying your 2015 Lexus Hybrid. I’ll share your comments with Joe and if there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

A Very Pleasant Experience We cannot say enough good things about Chris and Juan. We drove two hours from Long Island and it was well worth it, dare I say “fun”? Extremely per More

by Summer02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Avagnano , Juan Ospina
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for traveling to Lexus of Englewood from quite a distance to do your business and for taking the time to write a review about your experience with Chris and Juan. I’m very glad to hear that your experience has been very positive. Congratulations on your purchase and we hope to see you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Focused on time service Professional, prompt and executed as promised. Consistent with prior experience. Englewood is a top notch dealership delivering a great sales and serv More

by Dpatern@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
May 15, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your kind words. Thank you for leaving us such excellent reviews on both our sales and service departments! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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