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DARCARS Lexus of Englewood
Englewood, NJ
2,297 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,297 reviews
April 07, 2018
Loved their efficiency and organized manner! I was pleasantly surprised by the very efficient and organized manner in which Lexus of Englewood operated! From the moment I met the individual who l I was pleasantly surprised by the very efficient and organized manner in which Lexus of Englewood operated! From the moment I met the individual who leased me my car, Chris Lee, to my conversation with Max, the finance guy, to the young man who sat down with me and thoroughly (but efficiently) explained to me my cars features, the process was painless, thorough and did not waste my time. They have followed up to let me know my registration and plates had arrived. It seems everyone at this dealership knows their responsibilities well and makes an effort to satisfy the customer. More
by steve12
Employees Worked With
Max in finance and I do not recall the young man's name who showed me the ins and out of my vehicle, Chris Lee
April 06, 2018
Traveled from NY to get the best deal ever! Chris contacted me about the IS300 and I could not decline his offer. His professionalism and friendliness confirmed my decision on making the dea Chris contacted me about the IS300 and I could not decline his offer. His professionalism and friendliness confirmed my decision on making the deal with him and I could not be happier. He ensured my satisfaction upon leaving the dealership. He made everything clear, and comforted the decision I was going to make. It was definitely worth the trip from NY to meet with him. Ask for Chris Kim! He will fight for your satisfaction! More
by Paula1230
Employees Worked With
Chris Kim
April 06, 2018
Terrific Service Always well taken care of. Great professionals. Very satisfied with the condition of the car when it's returned as it is always washed and vacuumed. Always well taken care of. Great professionals. Very satisfied with the condition of the car when it's returned as it is always washed and vacuumed. More
by FredR
Verified CustomerEmployees Worked With
Dick Shore, Jeff Barowski
April 06, 2018
Perfect transaction Chris was exceptional. He made the transaction easy. Didn't doubt him a single moment when it comes for him to look for my best interests. Would most Chris was exceptional. He made the transaction easy. Didn't doubt him a single moment when it comes for him to look for my best interests. Would most likely refer and purchase more from him. Lexus of Englewood needs to pay him more so he doesn't go anywhere. More
by Dantsk
Employees Worked With
Chris Lee
April 06, 2018
Excellent and efficient service! The receptionist Tara was so warm and welcoming and Jorge was quick and efficient. Macho was nice enough to drive me back to the office so I wouldn’t The receptionist Tara was so warm and welcoming and Jorge was quick and efficient. Macho was nice enough to drive me back to the office so I wouldn’t have to wait for my car. As soon as it was ready I received a call from Jorge and when I got to the dealer it literally took 2 mins to get my car back and washed!! Great service and caring staff! More
by EMAGENNIS700
Employees Worked With
Jorge
April 06, 2018
Very good but... Service went well but the car wash was very poor. After I got back home took it out to a car wash to get it cleaned!!Seems this would be an easy thing Service went well but the car wash was very poor. After I got back home took it out to a car wash to get it cleaned!!Seems this would be an easy thing to fix. More
by susan m
Employees Worked With
Steve
April 06, 2018
Excellent service Serviced ES and RX. Thank you for your excellent service, much appreciated each time! Appreciated details on the services that were performed on my ca Serviced ES and RX. Thank you for your excellent service, much appreciated each time! Appreciated details on the services that were performed on my cars. More
by WEEKENDRIVER
Employees Worked With
George
April 06, 2018
Prompt, efficient, pleasant Had a 9:30 appointment for my 10,000 mike service. Was done wth car washed and delivered at 10:45. Excellent service, clean, nice facility. Had a 9:30 appointment for my 10,000 mike service. Was done wth car washed and delivered at 10:45. Excellent service, clean, nice facility. More
by GBECKERESQ
Employees Worked With
Steve in service
April 06, 2018
Fast and efficient service Brought my RX 350 for my 2500 mile service and they did it quickly. Very happy with their customer service and how they make it very convenient. Brought my RX 350 for my 2500 mile service and they did it quickly. Very happy with their customer service and how they make it very convenient. More
by JW
Employees Worked With
Steven
April 05, 2018
Excellent Service From the moment I arrived, every person I encountered at Lexus of Englewood was very cordial and professional. The waiting area is very clean and comf From the moment I arrived, every person I encountered at Lexus of Englewood was very cordial and professional. The waiting area is very clean and comfortable. A extremely pleasant experience. More
by claups4
Employees Worked With
Steve Tedesco
