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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,297 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,297 reviews

April 05, 2018

Great service Listened to my concerns and took care of exactly what I went in for. Thank you! Quick turn around service. Loaner on hand. Next day service. Opened la More

by MORTEGA8434
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for your feedback! We are so happy to have been part of your great service experience. We look forward to seeing you again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 05, 2018

First time here & was impressed with the efficiency & servic Loved everyone had a smile on their faces. Service took 45 minutes extra than originally planned so without my asking, I was given a discount. Who doe More

by CKSATARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the service advisor’s name but was very very nice
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you were impressed with the service we offer here at Lexus of Englewood. If there is anything more we can do for you please come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 05, 2018

New to dealership and happy with them Just took our car in for the first service and since this was a new dealership for us, I was not sure what to expect but just like the sales unit, the More

by egarx2at590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate you taking the time to leave us a review! Glad you were happy with everything, especially the service. Feel free to reach out if you ever need anything else! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 04, 2018

Nancy Rojas This is my second vehicle from this dealership, fantastic customer service! Natalia & Simone were very friendly and helpful. Will continue to use and More

by Nancy Rojas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Natalia Jimenez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your perfect review, Nancy! Congratulations on your recent purchase! We’re glad to hear that Natalie and Simone were helpful and friendly! We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 04, 2018

Excellent Service Peter always helps me. Waiting time isn’t bad. The lounge is comfortable with some snacks available. The guys at the front take care of my service rig More

by RIKKALIBATIQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Englewood team and we all strive to provide excellent service! We look forward to seeing you again in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

Preowned Purchase The preowned car dealership was a pleasure to deal with during my purchase. Vlada, my sales associate was knowledgeable, eager to make the sale and a More

by Cardude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva, Juan Ospina
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Vlada was so positive. Please come back and see us again in the future with anything else you might need. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

Great service!!! Great dealership , great staff. Vlada Grigoryeva was very helpful. Two thumbs up for customer service. Very happy with our new addition to our family More

by Wild90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thanks for the review and congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! Vlada is a wonderful asset to our team and I'll make sure she hears of your kind words. We look forward to seeing you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

Natalia and Simone Had a great experience with Natalia and Simone! Helped me with the leasing process for my first Lexus! Straightforward and very helpful! I would recom More

by RonMonteron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Natalia Jimenez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review, Ron. I am pleased to hear Natalia and Simone did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new Lexus, please feel free to let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

Sales experience The dealership was very clean and everyone was friendly and helpful. My sales advisor was very knowledgeable on the vehicles i was looking at which he More

by Carman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for leaving us this review and sharing your experience. I am glad we could be of service to you and aid in making your car purchase a pleasant experience. Enjoy your new wheels! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

Very Good overall experience Joe was really good- went out of his way to make the experience as easy as possible...... he’s very knowledgeable, and pleasant to deal with. Mitch wa More

by Dubya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your purchase! I am happy to hear that Joe and Mitch were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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