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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,297 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,297 reviews

April 03, 2018

regular maintenance The service provided by Joel, the service consultant, was excellent. He answered all my questions in such a professional manner. I was very pleased wi More

by JOSEPHROMANO925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel, from service department.
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Hello Joseph and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joel and the rest of the staff were there to provide you with such exceptional service! If there's any other automotive need we can assist you with, please don't hesitate to let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

OUTSTANDING!!!!!! Natalia was very professional, patient and went out of her way to assist as with our lease. Not only I would recommend her, but will look for her nex More

by cecilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalia Jimenez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Cecilia, thank you so much for this excellent feedback and your very kind recommendation of Natalia. It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 03, 2018

Time to Renew Bobby Rodriguez was very understnding of what we were looking for in a vehicle and how much we wanted to spend on a new lease. Sam Ghani was very kno More

by RSCHENK195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ghani
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review. I am pleased to hear Bobby and Sam did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new vehicle, please feel free to let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Professional and quick to respond I got a gorgeous ES350 from here, and I love it. The staff was very friendly and accommodating, especially my sales person Vlada. She helped me pick o More

by Spinfit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Nov 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a great review! We are so happy to hear that Vlada was able to assist you! Words can't express how thankful we are for your business. At Lexus of Englewood we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

small dent repair Wonderful sales group and service team. We bought two new Lexus SUV's within 2 months, both at Englewood. We would highly recommend the Administration More

by Richard 2 New Lexus'
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Simone Morejon, Nenad Djurasevic
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for taking your time to leave us a great review, Richard. Congratulations on your purchases! I'm glad that Chris and Nenad were able to provide you with such a great experience. Feel free to stop in again and please let us know if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Collision Work The service was excellent and the staffs are very friendly and helpful but the work was not perfect enough for the cost that what i paid. More

by EMILYPARK11130
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge
April 02, 2018

Excellent Prompt friendly service. Did the work outlined in a timely manner. Delivered the car clean and workmanship perfect. Service managers pleasant and att More

by DRRCR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deltraco
Nov 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Everything was good The service representative are very polite.I would recommend anyone to this service center.they always fix the problem the first time around, will alw More

by MEGATONE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your excellent review. As a team, we are committed to quality service and we’re happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Excellent and very attentive to the needs of a customer. The service was great. I was welcomed by the staff immediately upon entering the facilities. Everyone were courteous and friendly. It was my routine m More

by ELLA.KISELYUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Nov 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much Ella for sharing your experience! We are thrilled to hear that you left satisfied with your service work. We look forward to working with you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

April 02, 2018

Our experience at Lexus of Englewood. Our recent experience at Lexus of Englewood was excellent......my wife recently purchased a new RX 450 SUV and I just purchased a new ES 350 sedan fro More

by AGONZ91333
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Nov 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! It will be our pleasure to let Stephen and Simone know about your review. We look forward to doing business with you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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