
DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Maintenance service Completely satisfied with the service received during my visit for maintenance. The staff was very helpful and tried to look after my best interest an Completely satisfied with the service received during my visit for maintenance. The staff was very helpful and tried to look after my best interest and not that of the dealership. More
Very slow service fo an oil change. It took over 3 hours for the oil change to be completed. I’ve never had a lexus service take so much longer than I was told. fo an oil change. It took over 3 hours for the oil change to be completed. I’ve never had a lexus service take so much longer than I was told. More
Promptly serviced the vehicle There was a slight mix up on the scheduled appointmentt time but the my vehicle was promptly serviced upon my arrival. Vehicle was ready in an hour. There was a slight mix up on the scheduled appointmentt time but the my vehicle was promptly serviced upon my arrival. Vehicle was ready in an hour. More
Outstanding I was greeted by staff as soon. As I walked into the reception area. Everyone was very helpful including the young ladies at the reception desk I was greeted by staff as soon. As I walked into the reception area. Everyone was very helpful including the young ladies at the reception desk More
Excellent customer service experience Excellent customer service experience. Way better than the ones in Manhattan or Queens. The employees here are friendly professional and you don't fee Excellent customer service experience. Way better than the ones in Manhattan or Queens. The employees here are friendly professional and you don't feel pressure into buying anything which I really appreciated. Thumbs up for Lexus of Englewood very pleasant environment always a pleasure coming to this location. More
Took more than 3 hours to do first 5000 miles service Took 3 hours and 20 mins to work on first 5000 miles service and check one problem that navigation freeze while receiving phone call and found everyth Took 3 hours and 20 mins to work on first 5000 miles service and check one problem that navigation freeze while receiving phone call and found everything normal. When purchased the vehicle at same dealership, the sales told me and also mail me a letter said that I will have complimentary Lexus loaners when doing first 2 services, I asked the service rep about the loaner when I making appointment but the service rep told me because the first 5000 miles service is a quick service so they don't offer loaner, so did sales and letter from Lexus lie to me or service rep? Ok, that's fine, then the "quick 5000 miles service" took 3 hours and 20 mins to finish. More
Recent Purchase Vlada is such a great salesperson very informative pleasant honest not pushy. How lucky was I that I got her. I was so nervous she was very reassuring Vlada is such a great salesperson very informative pleasant honest not pushy. How lucky was I that I got her. I was so nervous she was very reassuring. And I wound up with a beautiful car. Thank you again. Highly recommend More
Lexus/Englewood Warrants 5 Star Employee(s) Rating How does anyone like/feel walking into yet another car dealership never visited before. No need to elaborate on "bait being thrown to the sharks". Th How does anyone like/feel walking into yet another car dealership never visited before. No need to elaborate on "bait being thrown to the sharks". The employees I personally dealt with at this dealership are top notch courteous, intelligent, professional and actual down to earth people that can make anyone at ease and make themselves part of your wants and needs. No need to go into detail of what I purchased and how much, every customer that walks in has different needs and wants. The dealerships inventory is of the highest quality and speaks for itself, if you have done your homework as well as visited other dealerships and websites than you will know what I am talking about. Bottom line, I drove away with the vehicle I've been looking for at an exceptional price. The sales professional that worked with me was Vlada Grigoryeva, go visit and talk with her to start and see where it takes you. You have engine/technical/maintenance questions, ask for Bill Hubbard, he will take the time to inform you of everything and anything you want or need to know. Again, Excellent Employees and Dealership. Highly recommend. Regards, Sue R More
amazing Lexus service I always trust Lexus Englewood Service Center.. they always get the job done! Thanks Rey and the rest of the staff! as always you guys can always be t I always trust Lexus Englewood Service Center.. they always get the job done! Thanks Rey and the rest of the staff! as always you guys can always be trusted with my Lexus! More
Chris Lee the best!!! He was very professional. With his fast service and accurate information, it was very comfortable transaction. Also, he know exactly what my needs w He was very professional. With his fast service and accurate information, it was very comfortable transaction. Also, he know exactly what my needs was!!! I highly recommend him!!!! More