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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,300 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,300 reviews

September 29, 2017

Great Experience and great service! Juan Ospina is excellent sales rep. He was very helpful and professional. It was a very positive experience. I would recommend him and the dealershi More

by KSingh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

Thank you for writing about your great experience with us! Juan is the asset to Lexus of Englewood, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 28, 2017

Joe Kalachian - Sales Associate I purchased a vehicle from Joe last November and the experience was terrific. From the moment we began working with him, it was clear that he had our More

by Martelfr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Maxx, Joseph Kalachian
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

We love hearing about customers that have a terrific experience at Lexus of Englewood. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 28, 2017

Recomended Vlada is Very helpful. She tried her best to meet my demand and close the deal. I would reccomend her if you want to buy car in this dealer. 👍👍👍 More

by Jonar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review, Jonar. I am very happy to hear Vlada was very helpful during your recent visit with us. I appreciate your recommendation as well. I look forward to seeing you back again in the future! Take care. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 28, 2017

They work with you I had a very positive experience with Joseph and buying two Lexus SUV's Everything was ready on time and was exactly the way they said it would be T More

by Tzadok770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 28, 2017

Good review Vlada and Michael Maxx were the only people helpful at the dealer. Would recommend her as a sales rep anytime. Only thing lacking at the used car de More

by Zka981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Maxx, Vlada Grigoryeva
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your comments will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 27, 2017

Excellent service The overall experience was very pleasant. Chris our sales representative was very helpful and patient with us. We were very indecisive of the color an More

by Priyanka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghani, Christian Hanna
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to write this review. I am happy to hear your time spent with Chris and Sam was pleasant. If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 27, 2017

Perfect customer service Santiago is a gentleman he knows how to make his customers happy. I really enjoyed working with him , even though I couldn't decide what kind of car More

by Iperresaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago caro
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

What an enjoyable review to read! It is reassuring to know Santiago provided you with an outstanding customer service. Lexus of Englewood’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you enjoyed you experience with us. Don’t hesitate to call or stop in should you have any questions. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 26, 2017

The best car experience I ever had Absolutely outstanding customer service!I felt comfortable with myself professional because he listened. All my goals and expectations where met and a More

by Ayana White
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Noel Cummings
Oct 02, 2017 -

DARCARS Lexus of Englewood responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our staff was able to meet your needs. At Lexus of Englewood, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 25, 2017

Excellent salesmanship Purchase a new car for my daughter. The dealership employees was very Courteous from the valet attend to the sales person. A pleasure doing business More

by Alan Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Cummings
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and I am glad to hear that you had a pleasant time purchasing your daughter’s car. Please keep us in mind for your future auto needs as our team is always here to assist you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 25, 2017

Terrific CPO purchase experience! Superlative and highly professional experience, from first contact through the sales process, financing and vehicle delivery. Vlada and the team wer More

by LexES
Customer Service
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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