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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,288 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,288 reviews

September 20, 2017

Excellent customer service Santiago! Despite my very intimidating aggressive aunt who works for the DMV and came along to ensure I wasn't being taking advantage of, Santiago remained ver More

by Bronxborn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review. I am happy to hear Santiago was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 20, 2017

The most awesome service from A to Z Nenand is a top notch sales person who provided beyond exceptional service and is the reason we are driving our second Lexus for another 3 year lease. More

by EL2310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nenad Djurasevic
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

EL2310, your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Each of our team members strives to make our customers feel happy and satisfied with their experience at our dealership. We want our guests to feel like a part of the Lexus of Englewood family, so I am glad that Nenad has always and continues to provide excellent assistance. Know our working relationship will continue to be successful in years to come. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 20, 2017

Just a casual visit Made the Deal Excellent Sevice from JEFF andNENAD I ordered black color then changed back to white ... Mr Nenad and Mr. JEFF patiently did all the necessary paperw More

by Thomaslukose123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Nenad Djurasevic
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 19, 2017

Amazing Nenad is the absolute best! He was wonderful and I have recommended over 5 people who have purchased vehicle from him and Lexus of Englewood. Lexus of More

by Mmargaritaa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Max from Finance was great too!! , Nenad Djurasevic
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

We cannot thank you enough for your wonderful review of Lexus of Englewood and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 19, 2017

always the best service and deal around Always 5 star service at this dealership. We worked with Christian he was so informational and patient with us. Def recommend him and this dealship. More

by Rgurrieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian hanna
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 19, 2017

Bought used but very good! I recently purchased a pre-owned Jeep Cherokee from the Lexus office in Englewood. My sales person was Joseph Kalachian. I was somewhat hesitant to More

by Happy Customer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Maxx, Joseph Kalachian
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Congratulations on your brand new Jeep Cherokee! Joseph and Michael are great assets to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 19, 2017

Excellent experience A great place to do. Business. The people are welcoming and a pleasure to deal with. Honest and informed extremely cogniscent of me needs. Would recom More

by Happy client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aileen Siekmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark DeMaio, Chris Vasallo, Simone Morejon, Jeff Barowski
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

We thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your Five-Star Review and recommendation! We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 18, 2017

very knowledgeable Joseph was very helpful and knowledgeable when it came to choosing my next Lexus car. He answered all the questions I had and helped pick out the best More

by Rabraham86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Joseph and Michael were able to show you dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 18, 2017

Great costumer service Jesus Peralta is a great salesman and very professional and show a lot off care in helping me get what I wanted More

by Kike 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Peralta
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this review, Kike. I am very happy to hear that Jesus made such a great impression on you and help you get set up with the car that you wanted. If there is anything more we can do for you please feel free to come back and see Lexus of Englewood anytime! Take care. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 17, 2017

Excellent service and accomidation If you are trying to buy a car and not wasting your valuable time going here and there, You should visit Lexus of Englewood. I bought a certified Lexu More

by Suman123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph kalachian and micheal maxx
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

We cannot thank you enough for your wonderful review of Lexus of Englewood and for your referrals! It was a pleasure to assist you and please let us know when we can do so again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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