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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,300 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,300 reviews

September 14, 2017

Survey for Santiago Caro and Lexus of Englewood Santiago was extremely professional and helpful. Because of his vast knowledge of the vehicle we purchased and pleasant presentation we were 100% sati More

by Sant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

All of us at Lexus of Englewood congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! Santiago is a great addition to our sales team and I am glad you had the opportunity to work with hiim. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2017

Great Exprienece Joseph Kalachian made the stressful process of finding a car the easiest thing in the world! He was super knowledgeable and understanding on the thing More

by Mendez23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

Your kind words mean a lot to us. I appreciate your feedback and happy to hear that Joseph was able to meet your needs. At Lexus of Englewood, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2017

No complaints Joseph kalachian was my sales person. No complaints at all. I brought a beautiful maserti, he was even very helpful after my purchase with ?s etc. Man More

by Ianboyd35
Recommend Dealer
Yes
Employees Worked With
Joseph kalachian
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

It is wonderful to hear that our staff at Lexus of Englewood was able to provide you with a great experience! We really appreciate this feedback and I will share it with them. Please feel free to contact us if you have any questions on your new purchase. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2017

Santiago Caro was awsome. Very nice guy and soo helpful. Santiago caro was so nice and helpful. The quality if his work is Excellent . Will be coming back to him in the future. the best at Lexus in englewood More

by Mp072805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. We always enjoy hearing from our customers. I am pleased to hear that Santiago was so nice and helpful during your visit. Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 14, 2017

Hanna for gm Christian hanna delivered big time for my family on two new lexus trucks. He's a bulldog I'd want on my side, thanks Christian for your services! More

by Chef platter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian hanna
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

Thank you for the review. I’m glad to have Christian on our team and that he provided you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Excellent Sales Expirience My mom with very little English went to Lexus of Englewood Pre-Owned and had the pleasure to sit with Juan, his personable and professional attitude m More

by Tony Orozco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina
Sep 14, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for this lovely review! We feel so grateful that your mom chose to come to our dealership. It's wonderful to hear Juan and our team were personable and professional during her visit and that she was happy with her new GX460 2014. It was truly a pleasure working with her. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Excellent service, best car buying experience Very attentive and helpful people, they were one of the best people I've had the pleasure of working with. They made sure that I got the best service More

by pedrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina
Sep 14, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and helpful customer service and I'm glad that our team made such a great impression on you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Great leasing experience We had a very pleasant experience in leasing a 2017 rx 350 at the Lexus of Englewood. Carlos Alcaide was our sales person. He was very polite and acco More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcaide
Sep 14, 2017 -

DARCARS Lexus of Englewood responded

Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Santiago @ Lexus of Englewood Santiago is an amazing salesman. He was very helpful. He's honest and likes to ensure the buyer is happy. I would definitely recommend this dealershi More

by salcedon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review, Salcedon23. I am very happy to hear that Santiago was so helpful and honest during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Santiago Cano is Great!! I worked with Santiago in purchasing my 2012 Lexus. He was very knowledgeable and profession when helping me with my purchase. But even more, he has More

by norabea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Cano
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

All of us at Lexus of Englewood congratulate you on your new 2012 Lexus and appreciate the opportunity you presented to earn your business! Santiago is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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