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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,288 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,288 reviews

September 13, 2017

Santiago Cano is Great!! I worked with Santiago in purchasing my 2012 Lexus. He was very knowledgeable and profession when helping me with my purchase. But even more, he has More

by norabea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Cano
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

All of us at Lexus of Englewood congratulate you on your new 2012 Lexus and appreciate the opportunity you presented to earn your business! Santiago is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Excellent service, best car buying experience Very attentive and helpful people, they were one of the best people I've had the pleasure of working with. They made sure that I got the best service More

by pedrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina
Sep 14, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and helpful customer service and I'm glad that our team made such a great impression on you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Great leasing experience We had a very pleasant experience in leasing a 2017 rx 350 at the Lexus of Englewood. Carlos Alcaide was our sales person. He was very polite and acco More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Alcaide
Sep 14, 2017 -

DARCARS Lexus of Englewood responded

Thanks for the kind review. Anytime our customers let us know that they had a very pleasant purchasing experience brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Another satisfied customer Everything worked out great. Had a good buyers experience. Will go again when I plan on purchasing another vehicle. The sales person Santiago was quit More

by Carbuyer2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience at Lexus of Englewood. If you have any further needs, do not hesitate to come back in for a visit. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

Santiago is the best Santiago was our salesman and he did everything possible to make our car buying experience as pleasant as possible. Even after we had purchased our ca More

by Al512
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro, Mike Max
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

What an enjoyable review to read! It is reassuring to know Santiago provided you with a hassle-free and great shopping experience. Lexus of Englewood’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied with your experience. Don’t hesitate to call or stop in should you have any questions. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 13, 2017

LEXUS GX460 Purchase! Superb customer service at Lexus of Englewood! Santiago went above and beyond to ensure all of our expectations were met. He was extremely knowledgeab More

by Jenny Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Sep 18, 2017 -

DARCARS Lexus of Englewood responded

Jenny, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Santiago went above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 12, 2017

Best experience I've ever had! EVER! Absolutely NO complaints, honestly the best experience I've ever had when purchasing something, especially with high value. John Stevenson (manager), More

by sdeverteuil1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John stevenson, robert, joseph, angela
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. If you have any further needs, please come back to see us. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 12, 2017

Highly recommended! Me and my wife was debating whether to buy Audi Q5 or Lexus RX350 for while. I loved the smooth drive of the Q5 but interior leather and materials we More

by Andrew J Suh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hanna
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review, Andrew. I am very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 12, 2017

Good service I went there planned to purchase a used car. Christian is so patient and explained all my options and never pushy. I end up leased a new car that I c More

by Lei11355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

Thank you for writing about your visit with us, and congratulations on your new car! Christian is the asset to Lexus of Englewood, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendations. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

September 12, 2017

Outstanding dealership I highly recommend Christian at this Lexus dealership. He answered all my questions and was straightforward with me throughout. He laid out the bottom More

by LA2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian
Sep 26, 2017 -

DARCARS Lexus of Englewood responded

All of us at Lexus of Englewood congratulate you on your new car and appreciate the opportunity you presented to earn your business! Christian is a great addition to our sales team and I am glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. I will be sure to pass along this great feedback. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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