DARCARS Lexus of Englewood

Everyone at Englewood Lexus was very helpful and professional. Frank answered all of our questions about Pre-Owned Certified. They also worked with our budget and helped us meet our goal on price, a professional. Frank answered all of our questions about Pre-Owned Certified. They also worked with our budget and helped us meet our goal on price, allowing me to drive away in a new Lexus RX 350. More

this is my 4th Lexus and first experience at Englewood Lexus. I have to say Mr. Han was amazing to work with and very caring for my elderly parents whom i lease the car for. She work with my father for Lexus. I have to say Mr. Han was amazing to work with and very caring for my elderly parents whom i lease the car for. She work with my father for 2 months on a deal and then she's still answers his questions after the sales has been done. End of the day, everyone is trying to make a living but its that extra special attention to detail and personal connection that makes you feel good. I told her that i didn't want to spend a lot of time at the dealer so she communicated via email for couple of weeks and she had the car and all the documents ready. Also, work with the biz director to have all the papers ready. No BS where they try to upsell during signing. Shout out to their Finance office - i believe his name was Jake... Again, go and work with Toni. She might talk to your ears off(in a good way) but she's work with you on a good deal. Lastly, all the thanks to Toni for working with my elderly parents. More

This is my second Lexus ES from Lexus of Englewood and the service is superb! Hit a curb and caused a flat tire, (with my 94 yr old Mom in the car) and they dispatched someone to help within 30 minutes. the service is superb! Hit a curb and caused a flat tire, (with my 94 yr old Mom in the car) and they dispatched someone to help within 30 minutes. Great service. Also have had my car in for servicing twice and everyone there always goes the extra mile. 5 Star Dealership! More

Dear representatives , I take this moment with great satisfaction to let you know how pleased I am with the service I have received from your service crew, especially Mr. Peter Arriola. Mr Arriola is satisfaction to let you know how pleased I am with the service I have received from your service crew, especially Mr. Peter Arriola. Mr Arriola is very effient and very professional; he is always able and willing to walk the extra mile to please the client. You should be proud of this kind of person in your crew. Attentively, Juana Nunez. More

By far the worst experience I've had. They lied their way through the deal, they are unreliable, and unprofessional. Going to this dealer is dealing with grown, lying men in suits! way through the deal, they are unreliable, and unprofessional. Going to this dealer is dealing with grown, lying men in suits! More

We had turned in our old Lexus off lease a few weeks prior and my wife had run into Joe Binetti. She reflected to him our frustration with the incessant, annoying phone calls, e-mails, and mailers we ha prior and my wife had run into Joe Binetti. She reflected to him our frustration with the incessant, annoying phone calls, e-mails, and mailers we had been receiving from Lexus promising different types of "great deals." We had spend countless hours both on the phone and in the showroom trying to nail down one of these great deals but they simply never materialized. What was also frustrating was how many different people from Lexus of Englewood were call us without seemingly knowing who had called us from there in the past. When my wife told Joe about our unhappiness he said he would be happy to work with us and make it right. We ended up getting a great deal through Joe. We did have a small mis-step over how many miles were on the car (a demo) but all in all it was a very good experience. He had Steven Qin take us for a test drive and do the paperwork. Steven is a friendly, knowledgeable young man who is a huge asset for the dealership, in my opinion. More

My wife and I wanted to share an awesome shopping experience from Lexus of Englewood. We walked in to the showroom and were greeted by Ms. Toni Han. She was simply "awesome!". She was very respe experience from Lexus of Englewood. We walked in to the showroom and were greeted by Ms. Toni Han. She was simply "awesome!". She was very respectful, friendly and polite. She took time to listen and she recommended a vehicle to meet our needs. She was extremely knowledgeable about the vehicles and she took time to answer all of our questions thoroughly. She, simply, defined PROFESSIONALISM. She took time to put a deal together that we could not refuse. Thank you Ms. Han for your great customer service. We will definitely recommend you to our friends for your awesome services. We have been to numerous auto dealers but this was the BEST car buying experience! Thank you! More

Amazing 5 Star, Professional, Friendly Service We leased a Lexus CT200H from Lexus Of Englewood. Our salesperson Andrea Gizzo, was amazing. She was very outgoing, friendly, polite, professio We leased a Lexus CT200H from Lexus Of Englewood. Our salesperson Andrea Gizzo, was amazing. She was very outgoing, friendly, polite, professional, and worked extremely hard to get us the exact car we were looking for and give us the most competitive and best price possible. From the very beginning of working with this dealer, all the staff both in sales and in service have been wonderful. They are all very customer service oriented, and work very hard to keep loyal customers. We have never had such an amazing, and pleasant car buying experience, and we will absolutely be returning to Lexus of Englewood for all of our future, sales, and service needs, and we will be recommending all of our friends, family and co workers here as well, so they may also have the amazing experience that we all did. A real pleasure! 5 Stars, First Class Service!! Elliot Great Neck, NY More