DARCARS Lexus of Englewood

I would give this dealer service center zero stars but this system does not allow it. I have been getting my car serviced here since i purchased it 5 years ago. At the start it was a good place. After the this system does not allow it. I have been getting my car serviced here since i purchased it 5 years ago. At the start it was a good place. After the dealership was sold to Darcars the service center went downhill fast. I have never seen such an inept place. It took months to get a broken down quote for brakes. You would think that would be easy and standard. I finally got a detailed quote & it was astronomically high. BTW I took the car to another service center twice and they said i do not even need brakes. At this point i cannot deal with this type of disservice and dishonesty. I could go on and on but I won't. It is too bad as when I purchased the car this was a good dealership. Oh and BTW i sought out the top people (director, manager etc) of service so I did try to work with them. I will not be returning to this dealer service again. More

I came in for an emergency repair of my tires and the repair process was exceptionally delivered thanks to the courteous & professional customer service I received from Grace, Yoselyn and Dan. All 3 repr repair process was exceptionally delivered thanks to the courteous & professional customer service I received from Grace, Yoselyn and Dan. All 3 representatives should be the standard in all Lexus dealerships. Thank you, see you at my next service appointment. More

Neil was awesome! He communicated everything very well, responded to every question and text I had and made the process VERY smooth. Whenever I’ll have a friend who wa He communicated everything very well, responded to every question and text I had and made the process VERY smooth. Whenever I’ll have a friend who wants a Lexus, I’ll be sending them to Neil More

Woody is awesome. He is very attentive and he throughly explains the work to ensure the customer understands. Each time I come there he gives top notch customer servic He is very attentive and he throughly explains the work to ensure the customer understands. Each time I come there he gives top notch customer service. Woody is a true professional. More

Wonderful experience with the dealer. This is my new car, and first experience with financing. Everything went smoothly. Thank you This is my new car, and first experience with financing. Everything went smoothly. Thank you More

Chose to have Lexus of Englewood service my car instead of the local competitor who I purchased my Lexus from. A much much more pleasant experience dealing with this dealer! Recommend! of the local competitor who I purchased my Lexus from. A much much more pleasant experience dealing with this dealer! Recommend! More

Always a pleasure when bring I my car in for service. Dan is always very pleasant ,professional and helpful. Grace is also great and friedly. Dan is always very pleasant ,professional and helpful. Grace is also great and friedly. More

Great service. Good people. It’s my favorite Lexus service center in the area. Received great service from the receptionist Grace. Will definitely come back. Good people. It’s my favorite Lexus service center in the area. Received great service from the receptionist Grace. Will definitely come back. More

Great service! Dan Phillips was a great help and easy to work with thank you so much 😊 Dan Phillips was a great help and easy to work with thank you so much 😊 More

Dan and Grace were extremely helpful and made the process of getting my car maintenance so easy! of getting my car maintenance so easy! More