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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,288 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,288 reviews

July 17, 2019

Amazing service Dominic helped us through everything and he was very nice. Had a problem here and there but he was able to help me find solutions to find the right ca More

by ALCANTARAJ22101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Dominic DiMartino
Aug 20, 2019 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review! We're very happy to hear that Dominic was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 17, 2019

Professional and helpful Danny was both knowledgable on the cars and helpful in narrowing down a model that fit our needs and budget. He made sure the entire process ran smoot More

by ck33ko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2019 -

DARCARS Lexus of Englewood responded

Reviews like this are truly a pleasure to read! Danny is an invaluable asset and we appreciate everything that he did to make your lease experience memorable. We will be sure to pass on your compliments and we encourage you to call or stop by if there is anything else that we can do for you. Thanks! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 11, 2019

Vlada Grigoryeva I had a delight and opportunity to speak to Vlada about the car I was interested in recently Couldnt find more professional / non pushy style very fri More

by Kotik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Aug 20, 2019 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your feedback. I am happy to hear that you were pleased with the service you received from Vlada. If there is anything else that we can do for you please don’t hesitate to reach out. Take care! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2019

Great Experience I had an Amazing experience despite some hiccups and mis communication to me. The finance team and general manager did everything to make sure I left More

by Fsmiley09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Coleman
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for your wonderful feedback. Congratulations on your new car! I’m very happy to hear that you had a great experience and we were able to earn your business. If there is anything you need please don't hesitate to let us know! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 08, 2019

Felt like family I would refer this dealer to everyone I know.. I feel very please to be apart of this dealer company.. The staff was amazing and friendly.. More

by Shawn82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Lim, Sam Ghani, Vlada Grigoryeva
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at Lexus of Englewood. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 03, 2019

Best Dealership in east coast!! Nice peoples taking good care of your visit. Helps you for best deal of your choice and satisfactory delivery of your vehicle. Recommend lexus of engl More

by AHK575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aileen Siekmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Chris Vasallo, Chad Kunz, Jeff Barowski
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2019

2019 Lexus Lease I’ve worked with Dominic and leased from Lexus of Englewood for the past 6 years. Dominic pays attention, cares about his clients, and has always wor More

by Mnafash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

You have been doing business with Dominic and Lexus of Englewood for years and your review about us is truly appreciated. Enjoy your new 2019 Lexus that you recently leased and we will continue the great service that you have been used to for years. Take care and happy trails. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2019

Happy with the shop experience Overall we are very happy with this purchase experience. Everyone is nice. The people who we were working with are all efficient and pleasant . We w More

by Aveeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taemaek Kim, Sam Ghani
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

Thanks for the review! Congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback and we look forward to seeing you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2019

Excellent dealership I just purchased an RX350. I loved the experience and had the best sales person. Ryan Yoon was very professional and knowledgeable. Also other staff More

by Mikousa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

It's wonderful that Ryan was able to make your vehicle purchase experience with us a great and memorable one. Thanks so much for the review, and we hope that you enjoy your new RX350 for years to come. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 27, 2019

Good experience after some confusion I worked with Dick, a very nice man who worked hard to make the deal. Originally told me the floor model was the one he priced out when it was actuall More

by GEORGE.I.KANELLAKIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghani, Dick Shore
Jul 09, 2019 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase, George! We appreciate you taking the time to let us know about your good experience with Dick! Thank you for your business and we look forward to working with you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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