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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,295 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,295 reviews

November 01, 2018

Great customer service Rafael was very helpful, when I came in he was quick, and very respectful. When I came in for assistance for pairing my phone, he was quick to resolv More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Hi Sandra and thanks for the great feedback! I’m very happy that Rafael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

November 01, 2018

Dominick and Louis were great Enough already. OK? Blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah blah More

by GF11260
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Barowski, Dominic DiMartino
November 01, 2018

Great I had a great experience, Rafael was very informative and pleasant. No time was wasted, straight to the point. Fair dealing and also very nice More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 06, 2018 -

DARCARS Lexus of Englewood responded

Michelle, we appreciate you taking the time to let us know about your great experience with Rafael! Thank you for your business and we look forward to working with you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Easy and painless experience I came in to see my options regarding leasing / buying and everyone was so helpful and eased my anxiety i had regarding the sales process. Would recom More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Great customer service I have a preowned Lexus and am looking to upgrade to a new model. Went in and was assisted by Ralph. He was excellent, very knowledgeable and was able More

by Courtney14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for providing us with your valuable feedback. We are so happy to hear that Ralph was able to assist you! Words can't express how thankful we are for your business. At Lexus of Englewood we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Excellent Service I am looking to purchase a new car when my lease is up in a few months, Ralph Gomez was very kind and very helpful! I will be coming back to finalize More

by cindybarrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for your kind words, Cindy! We appreciate you taking the time to provide us feedback about your experience. I will be sure to pass along your praises to Ralph and please let us know if we can ever help you in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Vlada's review. Vlada is a perfect salesperson:very knowledgeable, pleasant, with a lot of patience and experience. She presents the product at the highest level. She More

by Lidia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio, Vlada Grigoryeva
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Lidia, thanks so much for taking the time to share your feedback with us! Vlada is a valuable member of our team and she will be grateful to read the nice comments you left her. If there is anything more that we can do please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Sales guru. I came in looking for a vehicle and was directed to Ralph, and he did not disappoint. As a women you generally are unable to trust that you will be tr More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase, Nicole. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ralph was so positive. Please come back and see us again in the future with anything else you might need. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Great Service! I came in for service and was expecting a long wait. The young man took care of us in a timely and professional manner, which was great because i had More

by Tferm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

October 31, 2018

Awesome place Ralphael Gomes is a great salesman I will def buy my next car here again ... he got the job done Thnk you Raphael great service More

by Johnnblaze11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Nov 01, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review, John! Congratulations on your purchase! Love to hear that Raphael is doing a great job. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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