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DARCARS Lexus of Englewood

Englewood, NJ

4.8
2,379 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 837 service reviews

March 18, 2026

This was my first time for service at Lexus. The waiting area is quite comfortable - I could’ve waited longer but my car was ready quickly. Robin and Grace were welcoming and friendly. I look More

by JKL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2026

Robin and grace are the best. Robin explains everything well and always looks for ways to save me money. Been taking my car here since we purchased it and still running smooth aft More

by tyhill04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
March 15, 2026

I have been a customer of Darcars Lexus of Englewood for many, many years. Yesterday while I was in the Englewood Hospital parking lot, my car’s battery stopped working. I began to panic as my wife and I ha More

by BARRYBASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Claro, Gabriel Torres
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Barry, this review has us beaming. Thanks so much for trusting us in your moment of need, and we hope you had a wonderful dinner in the city! We look forward to seeing you again down the road.

March 14, 2026

Luis was an excellent employee because he was very helpful. Grace was great too! The customer service overall was really good here. More

by karenmillo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Tirado and Grace
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Karen, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and we look forward to seeing you again down the road!

March 13, 2026

Great customer service from the beginning to end. Fredy is very knowledgeable and helpful and Grace makes it all easy for the end. Thank you! More

by Kschwanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fredy and Grace are superstars!
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Customer satisfaction is our top priority, and we truly appreciate your kind recognition. We hope to see you again down the road!

March 13, 2026

Have been coming for many years. Service is consistently excellent. There are closer Lexus service shops to our home but Englewood Lexus is worth the trouble. More

by loubad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

We're delighted to hear that our DARCARS Lexus of Englewood team continually delivers the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

March 12, 2026

Luis was great, so was Grace. Good people, good service. Would return for service any time. I’m More

by AC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Tirado
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

We're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Safe travels until next time!

March 09, 2026

Grace and Fredy Ventura were exceptional helpful and very nice to deal with thank you. More

by majduleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aileen Siekmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Grawehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean McGarvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gaviola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fredy
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Grace and Fredy will be delighted that their professional and courteous care made your experience so positive. Thank you for your business, and we wish you safe travels until we meet again!

March 08, 2026

I appreciate Gabriel for his professionalism while servicing my vehicle. Grace was pleasant as always. More

by Tspry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

Our customer relationships are our foremost concern, and we're glad to hear that's clear. Thank you for the stellar rating and for allowing us to serve you - the entire DARCARS Lexus of Englewood team appreciates it!

March 06, 2026

I have been to Darcars Lexus of Englewood at least 4 times and every time has been a great experience! Just as others have mentioned, Grace is awesome. She always greets me with a smile and friendly con More

by goodwin0218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naiem Juman, Grace
Mar 16, 2026 -

DARCARS Lexus of Englewood responded

We're so happy to hear that Grace and the team treat you like family during your visits to DARCARS Lexus of Englewood! Thank you for the kind words and for choosing us as your dealership. Take care, Al!

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