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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
762 Reviews

762 Reviews of DARCARS Lexus of Englewood - Service Center

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March 21, 2025

Woody couldn’t have been nicer and let me k is what was happening g every step of the way. Grace helped me the night before and the day of my emergency appointment. They both made me feel welcome and taken More

by btalpert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Woody, Grace
Mar 24, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Woody and Grace made your experience at DARCARS Lexus of Englewood so welcoming and smooth. Thank you for sharing this wonderful feedback!

March 20, 2025

Robin and Grace were excellent and very professional. Everyone is nice and the waiting time was not long. More

by Ekaterina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Mar 21, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Robin and Grace provided you with excellent service at DARCARS Lexus of Englewood. Thank you for sharing your positive experience!

March 19, 2025

Great service area. Grace at the front desk is the best, she is always kind and welcoming! More

by Joan Dinero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Mar 20, 2025 -

DARCARS Lexus of Englewood responded

Joan, this is a fantastic review. Thanks from Grace and the entire team at DARCARS Lexus of Englewood!

March 18, 2025

Grace was excellent and very accommodating. My representative, Ivan, was also great. It was a smooth experience. More

by Marotta.ralph@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Hernandez, Grace
Mar 18, 2025 -

DARCARS Lexus of Englewood responded

Thank you for sharing your positive experience with us at DARCARS Lexus of Englewood, Marotta! We're delighted to hear that Grace and Ivan made the process smooth and accommodating. Enjoy your new ride!

March 18, 2025

Ivan’s and Grace’s positive attitude made a stressful situation - flat tire - tolerable. I can’t help but add that Grace is true to her name. More

by fri130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Hernandez
Mar 18, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Ivan and Grace turned a flat tire situation into a positive experience at DARCARS Lexus of Englewood. Thank you for sharing your feedback, and we're here whenever you need us!

March 12, 2025

Grace was an amazing and wonderful person to work with. She was super helpful and always kept me on the loop she was very professional and tried her best to help me. More

by ReneM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace
Mar 12, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!

Mar 12, 2025 -

DARCARS Lexus of Englewood responded

We're delighted to hear that Grace provided you with such a helpful and professional experience at DARCARS Lexus of Englewood. Thank you for sharing your positive feedback!

March 07, 2025

Darcars Lexus of Englewood provides exceptional service. I want to thank Claudio, Gabriel and Grace for their commitment to excellence. I highly recommend them. More

by Millie.Nadal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Griffen, Gabriel Torres and Claudio Claro
Mar 07, 2025 -

DARCARS Lexus of Englewood responded

Millie, thank you for the high praise! We're delighted to hear that Claudio, Gabriel, and Grace made your experience at DARCARS Lexus of Englewood exceptional. We appreciate your recommendation!

March 05, 2025

The associate, Gabriel Aguilar, helped answer my questions and was calm and articulate while explaining the entire process. An overall positive experience and I will be getting my Lexus serviced her More

by Michael Griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Aguilar
Mar 05, 2025 -

DARCARS Lexus of Englewood responded

Michael, we're delighted to hear that Gabriel provided you with a positive experience at DARCARS Lexus of Englewood. We look forward to servicing your Lexus in the future!

February 26, 2025

Excellent and fast service. Special thanks to Robin. My appointment was at 11 Am and service was completed at 11:40AM which made it possible for me to attend my work meeting sch More

by Robcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

DARCARS Lexus of Englewood responded

Robcel, we're delighted to hear that Robin and the team at DARCARS Lexus of Englewood provided you with such efficient service. Thank you for sharing your experience!

February 16, 2025

Excellent service department! Assistant service manager Robin Stock was patient, highly professional, and always there for us after our accident. Service director Claudio Claro wa More

by Rosechild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Claro
Feb 16, 2025 -

Rosechild responded

Thank you, Robin Stock and Claudio Claro, for your caring and professional work as you facilitated so well the rather extensive service we needed on our car after an accident. You were terrific, and we highly recommend you and the Lexus of Englewood service department.

Feb 18, 2025 -

DARCARS Lexus of Englewood responded

We're honored to have earned your recommendation! Robin and Claudio will be delighted that their professional and courteous care made your experience so positive. Thank you for your choosing us, and we wish you safe travels until we meet again!

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