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DARCARS Lexus of Englewood - Service Center

Englewood, NJ

4.6
765 Reviews

765 Reviews of DARCARS Lexus of Englewood - Service Center

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July 12, 2018

10000 mile service Upon arrival for service I was greeted by a friendly agent, who assured me vehicle would be taken care of promptly. I waited briefly and was taken ca More

by TKILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. I will pass your feedback along to Steven and please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 12, 2018

CHANGED MY OIL CHANGE I LOVE COMING TO THE DEALER FOR SERVICE BECAUSE THEY KNOW ABOUT THEIR CARS I JUST DON'T TAKE MY VECHICLE TO ANY CAR SERVICE. HOWEVER, I KNOW YOU GUYS More

by DAIRIHATEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for continually choosing Lexus of Englewood for your vehicles’ service needs. We hope to provide you with the same excellent service for many years to come. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 12, 2018

Love Lexus of Englewood I leased my Lexus ES 350 from the Lexus of Englewood, and I have always used their services. I always find their quality of work to be noquail less th More

by Phyllis_Duffy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

Phyllis, your patronage is very important to us and we are honored to have you as a loyal customer. We look forward to seeing you again at your next purchase. Until then, have a great day! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 12, 2018

Stellar Service from Jorge Our service consultant Jorge was top notch. He acted with the utmost professionalism and was truly focused on satisfying our needs. We came in to have More

by SHELDONSAVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback, Sheldon. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jorge and please let us know if we can ever help you in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Responsive and accommodating Consistently able to schedule service appointments and get a loaner without much difficulty. The staff are all respectful and efficient. The center is More

by Cat Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel V
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Never miss tiny little things-excellent job Convenient, kind, excellent job There were tiny annoying drps of rosin that I couldn’t erase. They cleaned it inspite of asking to do it. More

by KEVINIM76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Kevin, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Excellent service . We couldn’t ask for a more professional experience. Everyone involved, From service manager to receptionist to technician did everything they cou More

by kms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2018

Kind and fast!! Service desk is very kind~~ all worker is same~~ and job done very fast!! And explain was much detail,!! And very clean washed my car!! More

by KHJOECHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can remerber!!
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2018

Superb Experience I went to get my Lexus NX200T serviced at the Englewood service center on a Saturday morning and it was truly a pleasant experience. I brought my two More

by KC2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thanks for this marvelous review! I am so pleased that our team was able to provide you with such exceptional service. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 07, 2018

Staff are very friendly, accommodating and specialist who to Staff are accommodating and very friendly environment .The specialist who took care of us,sorry didn't get his name, did an excellent job. I will defi More

by myrnabautista283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much, Myrna. We are very proud of our team and we can always count on them to do a great job. We appreciate you choosing Lexus of Englewood for your vehicle needs and we look forward to providing you with the same quality service for many years. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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