DARCARS Lexus of Englewood - Service Center
Englewood, NJ
766 Reviews of DARCARS Lexus of Englewood - Service Center
Excellent customer service at this location. Robin, my service advisor, kept me informed at all times of my vehicles maintenance and progress, and answered all of my questions. She was very kind Robin, my service advisor, kept me informed at all times of my vehicles maintenance and progress, and answered all of my questions. She was very kind, professional, and detailed during my visit. Ms. Grace was also very helpful and kind, and I also appreciate the comfort and cleanliness of the waiting area. I would highly recommend this establishment for your Lexus servicing needs. Even though I didn’t meet the mechanics or the auto detailers, a big shot out to them as well for doing such a great job on my vehicle and giving it back to me better than how I brought it in! Thank you all for taking care of me! More
Stay away! They delivered my car with a scratch. Dealer repaired it leaving paint dull. They have had my car for almost 2 months and have not fixed. They sa They delivered my car with a scratch. Dealer repaired it leaving paint dull. They have had my car for almost 2 months and have not fixed. They say it cost too much money to repair their shoddy paint job! I have to file suit!! Worst service Dept. Ever!! I wish I could give negative stars! More
Nikson is Amazing. Came in for a Service of my vehicle he was most accommodating and helpful. He truly provided and continues to provide me with Excellent service. Came in for a Service of my vehicle he was most accommodating and helpful. He truly provided and continues to provide me with Excellent service. More
Grace is always so welcoming and accommodating She makes the entire experience easy. She made sure that everything was done to my satisfaction and even followed up with me after servicing. Thank you Grace! the entire experience easy. She made sure that everything was done to my satisfaction and even followed up with me after servicing. Thank you Grace! More
From the moment you drive in, you are greeted with professionalism and the service manager (Nikson) does a stellar job of explaining what is needed and why. You don’t feel pressured to rush the conv professionalism and the service manager (Nikson) does a stellar job of explaining what is needed and why. You don’t feel pressured to rush the conversation. All personnel is courteous and friendly. It feels like an extended family. More
Grace was very knowledgeable and handled my service appointment. She made it a very smooth easy and process. The dealership was very accommodating. appointment. She made it a very smooth easy and process. The dealership was very accommodating. More
Waiting for the car is a bit longer than excepted but other than that its okay other than that its okay More
Hello, the service was very excellent, especially Miss Robin. She was very kind and practical. Thank you, Robin Robin. She was very kind and practical. Thank you, Robin More