DARCARS Lexus of Englewood - Service Center

Visited the center for my 50k check up. Woody was extremely friendly and helpful with a positive energy that uplifts all customers. Also, upon check out, Grace gifted me a flower pen lthat Woody was extremely friendly and helpful with a positive energy that uplifts all customers. Also, upon check out, Grace gifted me a flower pen lthat she made- so talented!) After I had mentioned that I really liked them. Leaving with a very pleasant experience. Thank you! More

My concern with the dealer has been all addressed, and I am now happy with the solution. am now happy with the solution. More

I went there to have my breaks checked out because they were soft. The Service manager and the machanic told me that my real breaks had to be changed ..Now i get the car in 2022 it only had 22,000 miles I were soft. The Service manager and the machanic told me that my real breaks had to be changed ..Now i get the car in 2022 it only had 22,000 miles I had to Pay 850.00 to get Fix befor in can say NO the mechanic told me he had all the off the car already .. and I could Not say NO to haveing some one else to fix my CAR ..This Is why the Labor cost was over $400.00... More

This is my go-to place for anything to do with my cars. The service is always professional, efficient and pleasant. Woodrow was just that while he guided me through the service explaining every detail and The service is always professional, efficient and pleasant. Woodrow was just that while he guided me through the service explaining every detail and advising me about ongoing care of my car. He was so respectful & attentive as he took time to make sure I understood details of the repairs & then updated me in between appointments. I also appreciated how helpful Woodrow was in coordinating my service plan with the dealership. I was extremely satisfied with my experience with Darcars Lexus Service Center More

I had my first service and Dan was very helpful and was able to address all my concerns. Very happy with my experience. able to address all my concerns. Very happy with my experience. More

I don't normally post online reviews, but Dan deserve a shout out. Always treats me well. Thank you, Dan shout out. Always treats me well. Thank you, Dan More

I came in for an emergency repair, and met with Robin Stock. We will continue to service our cars by Darcars Lexus of Englewood. Robin and Yoselin Moreno put our satisfaction and the safety of our fa Stock. We will continue to service our cars by Darcars Lexus of Englewood. Robin and Yoselin Moreno put our satisfaction and the safety of our family first. Getting a loaner was hassle free, dealership is comfortable, and staff is courteous, and efficient. Robin Stock is a cut above any one we have worked with before. She and the dealership earned our TRUST and continued business for service and purchase . Sincerely, Dr Seymour and Lynne Kushnir More

Tire issue no appointment. Robin was great. Got me in and out in 90 minutes. Very professional and courteous. Robin was great. Got me in and out in 90 minutes. Very professional and courteous. More

I would give this dealer service center zero stars but this system does not allow it. I have been getting my car serviced here since i purchased it 5 years ago. At the start it was a good place. After the this system does not allow it. I have been getting my car serviced here since i purchased it 5 years ago. At the start it was a good place. After the dealership was sold to Darcars the service center went downhill fast. I have never seen such an inept place. It took months to get a broken down quote for brakes. You would think that would be easy and standard. I finally got a detailed quote & it was astronomically high. BTW I took the car to another service center twice and they said i do not even need brakes. At this point i cannot deal with this type of disservice and dishonesty. I could go on and on but I won't. It is too bad as when I purchased the car this was a good dealership. Oh and BTW i sought out the top people (director, manager etc) of service so I did try to work with them. I will not be returning to this dealer service again. More

I came in for an emergency repair of my tires and the repair process was exceptionally delivered thanks to the courteous & professional customer service I received from Grace, Yoselyn and Dan. All 3 repr repair process was exceptionally delivered thanks to the courteous & professional customer service I received from Grace, Yoselyn and Dan. All 3 representatives should be the standard in all Lexus dealerships. Thank you, see you at my next service appointment. More