
DARCARS Lexus of Greenwich
Greenwich, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Outstanding Customer Service My mother and I recently visited the Lexus of Greenwich Dealership, to pursue a lease buyout of an expiring lease she had with the dealership. Carlos My mother and I recently visited the Lexus of Greenwich Dealership, to pursue a lease buyout of an expiring lease she had with the dealership. Carlos Villaverde and Alex Ocheguerra seamlessly led us through the process on an expedited timeframe. This is not a service that the dealership receives a significant profit. But it didn't matter. They treated like we were buying a new car, with incredible customer service. They valued the fact that we have been part of the Lexus "Family" for several years and treated us as such. We certified the car ( and received great communication and service from Edwin Molina-Lopez) as they explained the process and benefits of doing so. Needless to say, we couldn't be more pleased with how this all turned out. My mom and I recommend without hesitation the Lexus of Greenwich Dealership and suggest you consider a Lexus for your next purchase. Thank you vey much Carlos and Alex!!! More
It was my first car purchase experience from a dealer , and I was impressed how fast and smooth that could be ! Very helpful and knowledgeable staff . They answer all my questions even after the purchase . and I was impressed how fast and smooth that could be ! Very helpful and knowledgeable staff . They answer all my questions even after the purchase . Dave is awesome , he walks the talk ! More
Such a cool group! I have bought my 4th RX 350 and I could not be happier. The team at Lexus of Greenwich are such a pleasure to deal with each and every time you call. I have bought my 4th RX 350 and I could not be happier. The team at Lexus of Greenwich are such a pleasure to deal with each and every time you call. More
Have been a 25 Year Customer of Lexus owing over 7 different Model’s. Still currently own my 1994. As usual and every few years my Wife will Lease another. Have used 2 Dealer’s in this time.. As a ret different Model’s. Still currently own my 1994. As usual and every few years my Wife will Lease another. Have used 2 Dealer’s in this time.. As a return Customer of Greenwich we asked for a competitive deal offered to us by Ray Cantena. Scott the GM of Greenwich promised us a matching deal that was crystal clear by Scott, Art(Salesmen) my Wife and I. It was KNOWN and lease return was inspected including the 800 mile’s over. As with the last 3 Least return’s, the mileage was over from 200-800 and always agreed it would be forgiven with lease of another new Lexus. My Wife and I bought a new 2020 recently and again promised the car was no longer our responsibility and proceeded to drive away. Fast foward 2 month’s later..... We received a Bill of $225 for over mileage!!! Again, this was agreed and they even matched the price and complete deal we were offered at Ray Cantena which included, as usual, the extra mileage. I called Scott... he argued it was our problem and we were responsible for paying the bill. I reminded him of the deal we made and he began to be argumentative and not the same person who “wanted to win us back from Ray Cantena”. He was a very different person than the guy I sat down with making the deal. He made sure to tell me the “Dealer will not pay anything” and we ended the call with no comprise and his rudeness. The $225 will not change our lives and has been paid however as a man of my word I gave him a shot to earn my business back again which was AGAIN a huge disappointment at Greenwich. There will be no more Lexus vehicle’s bought and look forward to the day we return our new one. Buyer beware... make sure it’s all on paperwork before shaking hands otherwise month’s later you will be getting a disappointment in the mail. More
I purchased a 2013 ES350 one year ago. Today my car has 90K and the transmission is shot. I should have k own better as the transmission was always a bit off but the dealer promised me it was the norm. Now 90K and the transmission is shot. I should have k own better as the transmission was always a bit off but the dealer promised me it was the norm. Now I have a 5K repair on a car that is supposed to be the MOST reliable. I think Lexus of Greenwich was well aware and sold it anyway (judging by the old Carfax they made me sign (with no accident) when the up to date one on the day of purchase showed a prior accident). These guys are slick, be very very careful. They will take advantage of you and tell you to take a hike if you have an issue BE VERY AWARE More
Excellent, well informed sales and service support, Having purchased 2 vehicles within the past 90 days we had the benefit of informed, professional and accommodating staff at every level and through ev Having purchased 2 vehicles within the past 90 days we had the benefit of informed, professional and accommodating staff at every level and through every step of the process. Aside from product quality, we were predisposed to use Lexus of Greenwich because of years of exceptional support from the Service Department of this dealership. More
I love my LEX Can life get any better? Yes, just go and see Dave Miller at Lexus of Greenwich. Nobody stands out quite like Dave. He is the epitome of an excelle Can life get any better? Yes, just go and see Dave Miller at Lexus of Greenwich. Nobody stands out quite like Dave. He is the epitome of an excellent Salesperson and exemplifies customer service at its finest. He wants the customer to be satisfied and happy with their purchase. His expertise and guidance made our transaction easy and pleasant. I LOVE MY LEX—Thank you Dave Miller More
Best Lexus Experience! I just leased my 7th Lexus (this is my 5th from the Greenwich dealership). Dave Miller provided the best customer experience, integrating both sales I just leased my 7th Lexus (this is my 5th from the Greenwich dealership). Dave Miller provided the best customer experience, integrating both sales and service. My overall experience was more personal and the transition from one car to another was seamless. He also helped my friend purchase my former lease. I strongly recommend him to anyone looking to purchase or lease a car from Lexus of Greenwich. He never missed a beat with respect to serving his customers. More
Dave was great and very helpful, love the car too! I would highly recommend him and the dealership as the entire process was seamless and not too salesy which I appreciated would highly recommend him and the dealership as the entire process was seamless and not too salesy which I appreciated More
It was a pleasure doing business with Kelley she was very easy to talk with very personable. Alex up in the finance department was just as easy and wonderful to work with. And also Louis. My first time deali easy to talk with very personable. Alex up in the finance department was just as easy and wonderful to work with. And also Louis. My first time dealing with Lexus I must say was altogether a wonderful experience. More