DARCARS Lexus of Greenwich

Totally professional and a pleasure to deal with. From the first phone call to the last detail everything was perfect and professional. The salesman, sales manager, receptionists and the finance depa From the first phone call to the last detail everything was perfect and professional. The salesman, sales manager, receptionists and the finance department were all absolutely professional and perfect. It was very refreshing to me (a professional / attorney) to see the entire staff professionally dressed and very well mannered. In other dealerships the salesmen look like a bunch of unprofessional bums and seagulls circling a trash bin but not at this place. A total pleasure to deal with! More

Goodbye gas guzzler I had been trying to trade my vehicle in for a little over year and I had truly given up. Although my car was everything I needed it wasn’t gas effici I had been trying to trade my vehicle in for a little over year and I had truly given up. Although my car was everything I needed it wasn’t gas efficient so I wanted something better. Last week I went with my girlfriend to Lexus of Greenwich to return her old lease and get her a new car. I knew she went in with some issues but the team was able to get her the car that she needed and wanted. After I discussed some numbers with the team she got a deal she couldn’t refuse. Seeing this I decided to take my vehicle in that following Wednesday to see what they could do for me. Once I arrived staff greeted me politely and I went to see Melvin Abreu who is an excellent manager. His high energy and involvement made me feel comfortable with my purchase. He was very informative, and has amazing customer service skills. Not only did he work with me to obtain the vehicle I wanted, he stayed way past closing time to finish my process. More

Solid Experience No issues, very timely. I was happy to work with Steve. Everything we had discussed went according to plan. 10/10 - I would recommend to anyone intere No issues, very timely. I was happy to work with Steve. Everything we had discussed went according to plan. 10/10 - I would recommend to anyone interested in purchasing a new car. More

Excellent Experience Kelly is great to work with - nice, friendly, honest and efficient! She took the time to get to know me and understood what was most important to me w Kelly is great to work with - nice, friendly, honest and efficient! She took the time to get to know me and understood what was most important to me when choosing a car. It was a hassle-free experience and very much appreciated! More

The place where dreams do come true! My lease was up and i was nervous about being able to get a new vehicle. I went with the thought that i would leave empty handed and disappointed. Upo My lease was up and i was nervous about being able to get a new vehicle. I went with the thought that i would leave empty handed and disappointed. Upon entry I was greeted by staff and I requested to see Dave Miller whom I’ve previously conversed with. Dave immediately began to work with me. With my set budget in mind we began to look for vehicles and none would fit. Seeing my disappointment Dave reassured me that the team would do everything possible to help me get the car I both wanted and needed. He really wasn’t lying! Dave brought in Melvin Abreu and Robert Sorensen, and honestly as I saw them speaking in a group I grew nervous. Little did I know that they were regrouping to discuss the necessary steps to make my dreams happen. I had my heart set on an NX I saw online. Dave had me complete the application and had me speak to Robert. Upon hearing the numbers i grew disappointed and told him I couldn’t do it. So i walked out and was ready to leave when Melvin literally came out to look for me and told me not to leave. He told me to go have lunch with my family and come back, that we could work things out. Upon my return, feeling a bit refreshed I came back and that’s when it happened. The dream team as I call them to myself made it happen, at the price I had in mind, and the car I definitely wanted! They didn’t see it but I went to the bathroom quickly to shed some tears of joy. I left that place in my Eminent White Pearl Lexus NX 200 equipped with the luxury package and a giant smile on my face as well as my families faces! They treated me like family and i will forever be grateful! My boyfriend and I loved the way they treated us so much, that we went back four days later to purchase his vehicle but that’s another story! Ha ha. That location, but specifically that team, is phenomenal and I would recommend them to everyone and anyone I know! More

Very Satisfied ! Extremely satisfied with our overall experience. The expertise and patience expressed to us was outstanding, as well as above and beyond customer serv Extremely satisfied with our overall experience. The expertise and patience expressed to us was outstanding, as well as above and beyond customer service. Thank You! More

Purchase of used 2018 Lexus We had a wonderful experience purchasing our car from Lexus of Greenwich. The professionals, Michael Maresca, Terrance Smith and Robert Sorensen made We had a wonderful experience purchasing our car from Lexus of Greenwich. The professionals, Michael Maresca, Terrance Smith and Robert Sorensen made the whole process seamless and stress free. More

Excellent Experiance Dealt with about 10 dealerships across the tristate and Lexus of Greenwich and Terrence Smith beat them by a long shot. Communicated the entire deal v Dealt with about 10 dealerships across the tristate and Lexus of Greenwich and Terrence Smith beat them by a long shot. Communicated the entire deal via email. Terrence gave me his best offer from the start and didn't jerk me around like other dealers. Put me in the exact car I was looking for and made the entire process a pleasure. Highly recommend this dealership. Everyone I worked with was A+. More

Excellent experience Lenny Messina was my sales associate and I appreciated his patience by answering all my questions. He explained everything very clearly and without an Lenny Messina was my sales associate and I appreciated his patience by answering all my questions. He explained everything very clearly and without any pressure. He was able to get the SUV that I wanted with the color I specifically asked for. The experience was very positive and I highly recommend Mr. Messina. It is the second SUV that I have leased from him. Thank you Lenny! More

Definately recommend Steven Zinaman Steven Zinaman was great. He was knowledgeable and was willing to work with me to make my entire purchasing process easy. This is my third Lexus and h Steven Zinaman was great. He was knowledgeable and was willing to work with me to make my entire purchasing process easy. This is my third Lexus and he is the best sales person I ever had. More