DARCARS Lexus of Mt. Kisco

After just having bought a Toyota from Sansone Auto (New jersey) and having the worst experience in history of car buying, it was a refreshing dealing with Mike and Julius. I previously had a Lexus ES jersey) and having the worst experience in history of car buying, it was a refreshing dealing with Mike and Julius. I previously had a Lexus ES and serviced it at Mt. Kisco Lexus so I was familiar with their service staff. I told Mike Tierney, my salesman, that the only reason I came back to purchase a car from the dealership was because of Sal Gangi and the service staff had treated me like royalty from the first day I brought my Lexus ES to service, even though I had purchased it from another dealer in Brooklyn. Mike was easy going, knowledgeable, honest, and listened to what I needed and wanted before heading out to the lot to look at a few models. I traded in my old ES and I purchased a certified pre-owned RX from Mike within a day. Julius Kovacs walked me through the financing options and the entire process was very quick, efficient, and honest. I was given what i asked for when I asked for it, and I couldn't be happier. The only warning I have about this dealership is the following... .Be CAREFUL. The entire team will treat you so good, that you'll be hard pressed to go anywhere else for a car. More

Mr. Colombo was wonderful to work with...extremely knowledgeable, accommodating and refreshingly friendly. He made us feel like we were in very competent, safe hands, which was so important considerin knowledgeable, accommodating and refreshingly friendly. He made us feel like we were in very competent, safe hands, which was so important considering how sizable a purchase we were making. I couldn't recommend him more highly to those looking for a new car. More

I had been in the market for a Lexus 350 for aproximately six months. I had done the research, knew the value of my trade and the value of the car that I wanted to purchase. There is a Lexus dealership le six months. I had done the research, knew the value of my trade and the value of the car that I wanted to purchase. There is a Lexus dealership less than 10 miles from my home. I have purchased a Lexus from them in the past and used there service for the vehicle. Naturally I went to them again. This time I dealt with a sales lady who has over 20 years of experience in new and pre owned Lexus sales service. I test drove several cars over the period of a few months, and finally found one whch satisfied what I was looking for. Upon negotiating the sale, I was low balled in my trade and high balled on the purchase price of the vehicle that I wanted. The negotialtions went back and forth in an old fashioned sleezy car sale style. The sales lady went back to her accounting people playing the "good cop" and then came back to me with their "bad cop" accounting deptartment offers. She even went as far as to belittle aspects of my trade in to justify the low trade in offer. When we did not reach an agreement, I was then offered a much older car with less available options to meet my "sales bracket". Did they really think that I was that stupid? Do stupid people buy Lexus cars? Needless to say I left, only to recieve daily calls from the sales lady with "new offers" for me to come in and discuss. I started to actively look online and found Lexus of Mt Kisco and Greenwich which had cars that appeared to be in the range of what I was looking for. I had the wonderful luck to recieve a prompt response from Mike Tierney, from Lexus of Mt Kisco. We were able to quickly narrow down what I was looking for compared to what he had available. He personally walked out to the lot while we were on the phone to check the inventory. We made arrangements so that I could meet with him and see the car which met my needs. Mr Tierney was absolutley gracious, courteous and respectful. I found the car I wanted. My negotiations with Mike were very reasonable and fair. He quoted a very fair for my trade in and negotiated a very reasonable price for the purchase of the Lexus I was buying. I knew the exact value of both and at no time did I feel like I was getting a ""haggling" deal with Mr Tierney. He also negotiated with his accounting people but he was very upfront, fair and honest with me. On the day that I met Mike in person, I purchased the Lexus 350 that I wanted. This is the Lexus professionalism and quality that I expected! Everyone that I dealth with at Mt Kisco were very professional, friendly and an absolute pleasure to do business with. I traveled more than two hours out of state to do business with Mike Tierney and Lexus of Mt Kisco and I am very happy that I did!!!! Janet O'B. CT More

After having visited other dealerships it was a pleasant surprise to be treated with the respect and warmth shown by Mike. He understood our wants , found us a vehicle we were happy with, took us on a tour surprise to be treated with the respect and warmth shown by Mike. He understood our wants , found us a vehicle we were happy with, took us on a tour of their service department, introduced us to the service manager and generally made us feel comfortable with the dealership. There was no sales pressure whatsoever, overall a terrific experience . Highly recommend the salesman and the dealership. More

We found the vehicle that we were considering buying on Cars.com on a Sunday evening. By 10 am the next morning, we were contacted by Mike Tierney. Originally we had arranged to come see the vehicle late Cars.com on a Sunday evening. By 10 am the next morning, we were contacted by Mike Tierney. Originally we had arranged to come see the vehicle later in the week, but we decided to visit the dealership later that evening. Mike accommodated our change of plans immediately. Upon our arrival, we noticed that the vehicle was parked in front of the dealership and very recently detailed. Mike greeted us as we were coming through the door. Within a couple of hours, we inspected and test drove the Honda Pilot; met with Scott and Julius and reached a deal to purchase the vehicle. A few days later, we returned to pick up the vehicle and have enjoyed driving it since. Throughout the entire transaction, Mike made us feel at ease and treated us with the utmost respect. There was never a feeling that we were not true Lexus customers because we were buying a used Honda. We are left with the belief that we are members of the Lexus of Mount Kisco family! More

I'm a out of state customer and I contacted Mike to discuss the Lexus I was thinking of buying,afterwards I drove to the dealership and all was as Mike said. I'm very please with my Lexus and talking a discuss the Lexus I was thinking of buying,afterwards I drove to the dealership and all was as Mike said. I'm very please with my Lexus and talking and dealing with Mike was a real pleasure. More

It is with great pleasure that I can give the best rating (superb, outstanding, 10 out of 10, stellar!) for Michael Tierney at Lexus of Mt. Kisco and Greenwich. He was dedicated to helping me every time we s (superb, outstanding, 10 out of 10, stellar!) for Michael Tierney at Lexus of Mt. Kisco and Greenwich. He was dedicated to helping me every time we spoke, to the point where he came in on his day off o a different dealership, with a smile, just to show a car that might wok for me. Turns out it was, I purchased the vehicle and am more than happy with it! Intelligent, informed, friendly, funny and genuine, Michael provided a no pressure, relaxing environment while I was searching for a new vehicle. I would recommend him to anyone looking for any car as he would surely be able to make any customer happy. Mike Tierney is a special employee and any dealer would be lucky to have him. Glad he was at my local dealership! Also, the dealerships of Greenwich and Mt. Kisco were clean and inviting! More

Since the moment I walked into the dealership, Eddy Pena was extremely helpful, informative, professional and very friendly! He always responded to my phone calls, emails or any questions I had in a timely was extremely helpful, informative, professional and very friendly! He always responded to my phone calls, emails or any questions I had in a timely manor. He was a pleasure to work with! Overall, my first experience at lexus was excellent and I couldn't have asked for a better sales consultant then Eddy. More

I was looking to get an ES. Visited Mt Kisco Lexus and met with Eddy. He is a true professional, no games to play. Eddy is very engaging and took great care of me. This was a great experience at this dea met with Eddy. He is a true professional, no games to play. Eddy is very engaging and took great care of me. This was a great experience at this dealership. More

Purchased used car for CASH. Dealer never paid off the lease to the bank thus title came back with former leasee name. Dealer claimed their bank had issue, but 30 days later they still have issues! Now t lease to the bank thus title came back with former leasee name. Dealer claimed their bank had issue, but 30 days later they still have issues! Now the temporary registration is set to expire and dealer still claiming may take another week to get the tile cleared. Car purcahsed by a handicapped 73 year old.......And this is supposed to be a premire dealership - already reported them to their corprate office in CA. The Owner didn't even return phones calls and i called both his dealerships - the other is in Greenwch CT. This dealership has money problems - - stay away from them! More