DARCARS Lexus of Mt. Kisco

Another wonderful experience with this dealership My 3rd car with this dealership. Michael Tierney was the sales person. Wonderful person who's always looking out for us. Another great deal on a car. My 3rd car with this dealership. Michael Tierney was the sales person. Wonderful person who's always looking out for us. Another great deal on a car. Always a pleasure to deal with Michael and Lexus of Mt. Kisco. More

Jeff & George are professionals The whole team at Lexus of Mt. Kisko was very easy to deal with but my review will focus on Salesman George DeNivo and Master Financial Services Manag The whole team at Lexus of Mt. Kisko was very easy to deal with but my review will focus on Salesman George DeNivo and Master Financial Services Manager Jeff Emch. First, George is not your typical salesman with their sleazy tactics and lies. I went to trade my girlfriend's 2016 Honda Pilot for an RX350. George patiently allowed us to see what was in their inventory and do an extensive test drive to make sure we were comfortable with our new purchase. Finally, Master Financial Services Manager Jeff Emch did a great job working with the bank to get us the lowest rate possible. But what impressed us the most was how he managed to get us in and out of his office in roughly 20 minutes. Jeff also got us plates and actual registration the same day. Our experience at this dealership was just exceptional. We will recommend Jeff and his team at Lexus of Mt. Kisco. Personally, we will be coming here from New York City to service our vehicle. More

"Look No Further!" Sales consultant Gene Moretti and his team will deliver not only the best preowned Lexus but the best service from beginning to end! George D. Sales consultant Gene Moretti and his team will deliver not only the best preowned Lexus but the best service from beginning to end! George D. More

Sales Excellence I'd like to thank Michael Tierney for his excellent service over these past many years. We first met Michael at a previous dealership and followed him I'd like to thank Michael Tierney for his excellent service over these past many years. We first met Michael at a previous dealership and followed him to Lexus of Mt. Kisco when we leased our last car a Lexus 350. Michael is a true professional, very knowledgeable about his product and a good listener. We've moved out of the area but continue to recommend Michael and the Lexus team. Bob and Susan Dahill More

Excellent leasing experience! Albert made it very simple for me to lease my RX350 and he got me the best possible price for my old car. Albert is knowledgeable, professional, perso Albert made it very simple for me to lease my RX350 and he got me the best possible price for my old car. Albert is knowledgeable, professional, personable and a great listener. My new car was delivered on time and in perfect condition. I definitely recommend Albert and Lexus of Mount Kisco. - MKL, Katonah More

Awful Post Sales Service I bought a car from Gene back in November of 2015 and was really happy with everything until after I started having problems with the car. Since I bou I bought a car from Gene back in November of 2015 and was really happy with everything until after I started having problems with the car. Since I bought the car in November I didn't think to try the AC out before purchasing the car, but nothing was mentioned in the description about the AC not working so I also no reason to believe anything would be wrong with it. The first night I had the car I took it for a spin on the highway and heard a loud squealing sound and an error message came up on the nav saying to check the AC and it was blowing warm air. Took the car back in had them check it out and me being a trusting idiot took their word for it. All they really did was clear the code...had they done a thorough job of inspecting the issue they would have noticed the compressor was shot...a $2,000+ repair. Since it was something that happened within the 14 day return period I could have turned the car back in and gotten something else, but since honesty and integrity seems to be a problem at this dealership this was not brought to my attention. Once it warmed up I tried using the AC and of course since the compressor was shot it didn't work. Took it back in and they handed me an estimate for around $2,300 to replace the compressor which they claimed must have failed after I brought it in the first time. Since I had put a good amount of mileage on the car since the last time I brought it I tried to work with the sales staff and the service team to pay for half and have them cover half since they had not diagnosed the problem correctly the first time, but both the pre-owned manager and Chris the general manager refused to help in any way despite their inability to diagnose the problem correctly the first time. Finally Lexus corporate got involved and gave me a $750 service credit to help with the repair cost, but xxxxxxx Chris tried telling me Lexus gave me $300. Guess he was planning on saving the extra $450 to cover his costs? Anyways took the car to Ray Catena Lexus where they fixed it. Gene was utterly useless and the Chris and the the pre-owned manager are major xxxxxxxx. Would never buy a car from this dealer ever again or recommend anyone purchase a car from them. And to whoever writes the descriptions for their pre-owned cars "minor paint touch-ups" doesn't indicate that the car you're buying has been in three accidents. Double check everything with this dealership because they won't tell you the truth. The experience with the dealership was so bad that when my car got totaled I went and bought an Audi because I will never deal with Lexus again. More

Delightful Sales Experience Worked with Bill Kavner, Sales, and Jeff Emch, Financial Services manager. They expertly and efficiently guided us, making this car buying experience Worked with Bill Kavner, Sales, and Jeff Emch, Financial Services manager. They expertly and efficiently guided us, making this car buying experience a confident, simple, and stress-free event. We give them both a 10 out of 10! We love our new Lexus! We give it a 10 also. More

Great experience. Everything was handled professionally Gene was a pleasure to deal with. Very attentive to the my needs and always available to talk. The best car salesman I have ever dealt with. Jeff w Gene was a pleasure to deal with. Very attentive to the my needs and always available to talk. The best car salesman I have ever dealt with. Jeff was great for the financing. He got me in and out of his office in under 15 minutes. More

The way it should be We went to Mount Kisco Lexus for the broad selection of used cars, but came away more impressed by the amazing service from Mike Maresca, Jeff Emch an We went to Mount Kisco Lexus for the broad selection of used cars, but came away more impressed by the amazing service from Mike Maresca, Jeff Emch and the rest of the employees and staff. They made it easy to buy the car we wanted and offered the type of follow-up service that will keep us coming back! Congrats to Nerijus for running such a customer-focused enterprise. More

Great Dealership Salesman Albert Gonzalez was transparent, fair, respectful and a pleasure to work with. Same goes for Jeff Emch, Financial Services Manager. Both we Salesman Albert Gonzalez was transparent, fair, respectful and a pleasure to work with. Same goes for Jeff Emch, Financial Services Manager. Both were also efficient and respectful of my time, and informative. More