DARCARS Orange Park Chrysler Dodge Jeep Ram
Jacksonville, FL
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My RAM 1500 in for synthetic oil change. Staff friendly and reviewed the status of the truck appropriately. Answered questions regarding any outstanding recalls which may be affecting the tr Staff friendly and reviewed the status of the truck appropriately. Answered questions regarding any outstanding recalls which may be affecting the truck. The truck left clean and ready to go... More
People seem decent, but just one big mess. Made an appointment to fix a reoccuring fan blower issue that had been fixed in the past. Had to wait 14 days for an appointment, to take my vehicle Made an appointment to fix a reoccuring fan blower issue that had been fixed in the past. Had to wait 14 days for an appointment, to take my vehicle in at 8am drop it off at dealer. Never heard anything till I finally get through at 4pm, they have not even looked at my vehicle. They wanted me to leave it over night or bring it back again, when I cant even get it looked at in 9hours after a 14 day wait. What is the point of 14day wait for an appointment and no idea when they can even look at it. On a side note the service guy did mention about me switching my headlights to LED and replacing the factory radio which broke, as that could be the issue when all the problems were before that. A 14day wait for an appointment is not the issue, it once getting there and after 9 hours no service. I would have thought after making an appointment 14 days out i would be some type of priority. More
Really great service- three times and counting I have owned Dodge vehicles for over 15 years. Most dealerships are bland. I recently moved to Oakleaf and Orange Park Chrysler Jeep Dodge Ram is now I have owned Dodge vehicles for over 15 years. Most dealerships are bland. I recently moved to Oakleaf and Orange Park Chrysler Jeep Dodge Ram is now the closest dealership for service. My first experience was to get my oil changed and tires rotated. I felt like the only customer there being provided excellent timely service with expectations clearly laid out and met. One of the things that I liked the most was the gentleman told me about a special that saved me money. They saved me money! The next time I have to go in was for actual service to my vehicle and I did not have the same service man. To my delight this person was equally friendly equally efficient and services my vehicle right the first time. I wanted to mention that I had already been to two other dealerships about the same problem and they had notIdentified or fixed my problem. I have since gone back to the Steeler ship a third time and remain very pleased. They are doing something right and have earned my business and my families. Thank you More
Quick complete service I needed an oil change BAD and was in and out through the express line. Everyone was courteous and helpful during my visit. You guys need to make I needed an oil change BAD and was in and out through the express line. Everyone was courteous and helpful during my visit. You guys need to make me a smoking deal on the Black Jeep Gladiator. More
New Ram I visited a half dozen dealerships. This was the only one that was straight forward and not pushy. Fred the sales guy made it so easy I went home in I visited a half dozen dealerships. This was the only one that was straight forward and not pushy. Fred the sales guy made it so easy I went home in a new truck even though I only had planned to test drive. The process was quick and efficient. Would definitely recommend the dealership. More
Recall Check engine light came on with only 5,000 miles. Service department was friendly and drove me back to my while house getting service and picked me up Check engine light came on with only 5,000 miles. Service department was friendly and drove me back to my while house getting service and picked me up when done. More
Awesome Great My experience every time at orange park cjdr has been the best. Always professional and helpful. I always leave happy. The best dealership in orange p My experience every time at orange park cjdr has been the best. Always professional and helpful. I always leave happy. The best dealership in orange park and Jacksonville Florida. More
Quick service. Friendly staff The service was quick. The staff was very friendly and attentive to my concerns. The waiting area was clean and comfortable. Hassle free. Great custo The service was quick. The staff was very friendly and attentive to my concerns. The waiting area was clean and comfortable. Hassle free. Great customer service More
Professional atmosphere I was actually surprised to find such a customer friendly and courteous environmental. I'm waiting to receive a call for Mr recall service when you ge I was actually surprised to find such a customer friendly and courteous environmental. I'm waiting to receive a call for Mr recall service when you get the parts in stocl. More
helpful friendly and easy I really had a quick process they was able to work with me with making my purchase. I am a satisfied customer and recommend them to anyone who is look I really had a quick process they was able to work with me with making my purchase. I am a satisfied customer and recommend them to anyone who is looking for a vehicle More