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DARCARS Toyota of Baltimore

Baltimore, MD

2.1
151 Reviews

6007 Eastern Ave

Baltimore, MD

21224

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Showing 151 reviews

February 26, 2021

I had the BEST EXPERIENCE HERE at darcars I want to say thank you to merl and gabe for helping me buy my first car I am in love with my brand new car, I will continue to work with you all in the future eve More

by Jesscarnucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Murel, Gabe, VJ
Mar 01, 2021 -

DARCARS Toyota of Baltimore responded

We're so glad to hear that you had the best experience. Congrats on your new Toyota. We'll see you next time!

December 19, 2020

Terrible experience. After being her customer for so many year, 2 days ago they forgot to tie the bolts on the wheel and while I was driving my tire went off. They make pay 200 hundred dollars for the tow an More

by Adriana Stinocher
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Car service
December 10, 2020

Jason Wood, went above and beyond. The drive from Pennsylvania was worth it no more trade for me. #satisfied. From a bad deal previous dealer to the truck I REALLY like. GOD bless jason and his FAMIL More

by Yolanda bartee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Relations
Dec 10, 2020 -

DARCARS Toyota of Baltimore responded

Thank you for taking your time to share your wonderful review with us, Yolanda! We really appreciate it. Congrats on your new Toyota. We hope to see you again soon.

Dec 10, 2020 -

Yolanda bartee responded

Amen🙏😊

October 30, 2020

This is the WORST car dealership I have ever dealt with. I got nothing that was promised on the deal. The entire staff is totally incompetent with the exception of Everton. I was taken advantage of and more More

by Peejay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Leo
Nov 02, 2020 -

DARCARS Toyota of Baltimore responded

Your review is very concerning to us. We would appreciate if you would contact our customer care team by calling 800.327.2277 or customerrelations@darcars.com, to speak to us about your experience.

September 24, 2020

Good fast service.....did not get copy of 24 point check list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... More

by douglashuppert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waverly Chambers
Sep 29, 2020 -

DARCARS Toyota of Baltimore responded

Hi Doug, Thank you for your review and happy to hear that your service was good and fast. We can be reached at customerrelations@darcars.com or 800-327-2277 if you still need a copy of the 24 point check list. Thank you, DARCARS Customer Relations

September 17, 2020

Chandler was very knowledgeable and made the process as quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detaile More

by Tapejunior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler
Sep 17, 2020 -

DARCARS Toyota of Baltimore responded

So happy to hear that. Thank you for your review and recommendation! We hope to see you again soon.

September 13, 2020

Had an appointment that the salesman wasn’t there for. He lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. More

by Guitarsmack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chandler
Sep 14, 2020 -

DARCARS Toyota of Baltimore responded

It is concerning to learn of your rating for us. We would appreciate the chance to look into any concerns; If you're open to discussing this further, you may reach us at customerrelations@darcars.com or 800-327-2277. Thank you, DARCARS Customer Relations

September 10, 2020

5-star ratings are for Sales folks but not for Service so don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was st More

by sntgenzola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Customer Relations
Sep 11, 2020 -

DARCARS Toyota of Baltimore responded

Our team takes customer satisfaction seriously and it's disappointing to read that you are not satisfied. Would you be willing to give us a call? We would like to learn about what transpired and we won't be able to get in touch without your full name. Thank you, DARCARS Customer Relations customerrelations@darcars.com or 1-800-327-2277

August 22, 2020

Chandler was friendly, fair, and professional. They made a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. More

by Urbex715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler Fulks
Aug 24, 2020 -

DARCARS Toyota of Baltimore responded

We really appreciate you taking your time to leave us this review. We're so happy to hear that Chandler was friendly and professional. We hope to see you again soon. DARCARS Customer Relations

August 22, 2020

Great hospitality and service. Chandler was very committed to giving me the best offer and buying experience. Would absolutely recommend to others in the area. More

by Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chandler
Aug 24, 2020 -

DARCARS Toyota of Baltimore responded

Thank your for the review and recommendation! Congrats on you new Toyota. We hope to see you again soon. DARCARS Customer Relations