DARCARS Toyota of Baltimore

Good fast service.....did not get copy of 24 point check list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... list...please send copy to my address..called and asked for this report to be mailed and was told to get it on my time... More

Chandler was very knowledgeable and made the process as quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detaile quick and easy as possible. Would recommend to use him again in the future. He even dropped me off and picked me up while the car was getting detailed. More

Had an appointment that the salesman wasn’t there for. He lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. lied about the car we wanted being at the dealership. Total waste of time! Worst dealership I’ve ever dealt with. More

5-star ratings are for Sales folks but not for Service so don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was st don't be fooled. They broke my cigarette lighter cover during service but won't take accountability for it -That's where i charge my phone and was still intact before servicing. Complaints brought to their attention will be denied right away without even investigating. They respond to negative comments on-line to make them look proactive but that's not the reality all those complaints are still happening today and management does nothing. More

Chandler was friendly, fair, and professional. They made a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. a reasonable deal for a trade-in, but didn't offer a discount for paying cash, unfortunately. More

Great hospitality and service. Chandler was very committed to giving me the best offer and buying experience. Would absolutely recommend to others in the area. committed to giving me the best offer and buying experience. Would absolutely recommend to others in the area. More

The customer service is terrible. This dealership does not want to take accountability for items that they have done wrong. They will find a way to make certain to get their money by all means even if it not want to take accountability for items that they have done wrong. They will find a way to make certain to get their money by all means even if it is at the customers sacrifice. If you value your money, time, and mental well being STAY FAR AWAY FROM THIS PLACE!!! More

Always Excellent in the Service Department! Without question, I always go back for check-ups and repairs. Melinda, Brenda, and Chris are wonderful! Timely, fine work, courteous, and nothing like Without question, I always go back for check-ups and repairs. Melinda, Brenda, and Chris are wonderful! Timely, fine work, courteous, and nothing like the shuttle service to save the day, when the car is in the shop. Thank you everybody! More

I hope i dont have to go back to this dealer ever again they super pricing i went for an oil change and according to them the did something else with out even ask me at the end they charge me $250.00 for a they super pricing i went for an oil change and according to them the did something else with out even ask me at the end they charge me $250.00 for an oil change More

My best car buying experience This past October, I began a search to purchase a new Prius Prime using online tools. With the help of the online services of TrueCar, I requested quo This past October, I began a search to purchase a new Prius Prime using online tools. With the help of the online services of TrueCar, I requested quotes from Toyota dealerships from Frederick to Baltimore city. Of the nearly a dozen responses that I received, the one from James Anderson - General Sales Manager of DARCARS Toyota of Baltimore - was hands down the best offer. After a few quick email exchanges with Maria Dye, I scheduled for a test drive and signing the sale paperwork for the upcoming Saturday. On a Saturday afternoon, we were met with Murel Hurt, who accompanied me for the test drive and guided us through the sale process, The whole process took approximately 2 hours. This was the best car-buying experience I have had. I give this dealership very high marks for price and customer service. More