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DARCARS Toyota of Frederick

Frederick, MD

4.0
1,559 Reviews

5293 Buckeystown Pike

Frederick, MD

21704

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Showing 1,559 reviews

June 28, 2025

Great sales experience. Alex S. was patient with us, knows his cars, and went above and beyond to help us find the car we wanted. Highly recommend Alex. Our only disappointm More

by Nan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Havishman Krishna, ALEX SPINGOLA
Jun 30, 2025 -

DARCARS Toyota of Frederick responded

Nan, we appreciate the nuanced feedback and will be sure to pass this along to our management team so we can earn that fifth star on your next visit! Wishing you safe travels until we meet again.

June 23, 2025

Easily the most straightforward, low stress car buying experience I've had. I purchased a 2024 Hyundai Santa Fe. My salesman in the used car department, Alex, was personable and knowledgeable, and made co More

by Nathan S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX SPINGOLA
Jun 30, 2025 -

DARCARS Toyota of Frederick responded

Customer satisfaction is our top priority, and we truly appreciate your recognition, Nathan. Thanks so much for taking the time to leave us a review! We hope to see you again down the road!

June 23, 2025

I recently purchased a vehicle and had the pleasure of working with Alex, and I couldn’t be more impressed. From start to finish, Alex made the entire process smooth, transparent, and stress-free. He w More

by shartesesmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ALEX SPINGOLA
Jun 30, 2025 -

DARCARS Toyota of Frederick responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for your business and kind words, and we look forward to seeing you again down the road!

June 20, 2025

I recently purchased a Honda Accord and had the pleasure of working with Alex throughout the process. From start to finish, Alex was incredibly kind, helpful, and patient. He took the time to answer all of More

by Sewell
Recommend Dealer
Yes
Employees Worked With
ALEX SPINGOLA
Jun 23, 2025 -

DARCARS Toyota of Frederick responded

It's fantastic to hear that Alex took the time to guide you through our inventory and find you a great deal that met all of your needs. We're happy that your DARCARS Toyota of Frederick purchase experience was such a memorable one, and we wish you many safe miles in your new car.

June 20, 2025

I strongly urge anyone considering this dealership to stay away. My experience was full of dishonesty and frustration, and I want to help others avoid the same situation. They falsely claimed the vehi More

by JLA10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Welch, Andy Grisez, Kevin Ignasiak, Tyler Weaver, Manoj Melwani, Eric Hintz, Havishman Krishna, ALEX SPINGOLA
Jun 23, 2025 -

DARCARS Toyota of Frederick responded

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Gabriella, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

Jun 23, 2025 -

JLA10 responded

I worked with Alex and I’m sure he can tell you all about it! You can get my information from him and feel free to call or email me- Jessica

June 13, 2025

Took my car to my mechanic after purchasing a 2021 vehicle. It needed $400 in service, filters, oil, and brake pads. The wheels were locked on, and the packaging for the wheel lock keys were in the tr More

by sb1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler Weaver, MOE MAKADJI
Jun 13, 2025 -

DARCARS Toyota of Frederick responded

Hi! I'd love to connect with you over the phone so we can discuss this further. I'm having trouble locating you in our customer database under this screen name - would you mind reaching out to my team and I at 800-327-2277 when you have a moment? My colleagues Ivory, Gabriella, Ynoel, and Sherlene are all in today and would love to assist. Thank you!

June 11, 2025

Moe Makadji was a thorough and knowledgeable salesman who helped us find the right automobile. He answered all our questions. He was an absolute pleasure to work with. More

by Mike Flessner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
MOE MAKADJI
Jun 13, 2025 -

DARCARS Toyota of Frederick responded

Thanks for taking the time to share your experience, Mike! We're absolutely thrilled to read this. Thanks for entrusting us with your business and safe travels!

April 14, 2025

I had given a rating after our 2023 Camry purchase. The dealership got in touch with me and made good of all the complaints I had. GAP and Extended warranty were removed and the hole on the floor made More

by okay
Recommend Dealer
Yes
Employees Worked With
Alec
Apr 16, 2025 -

DARCARS Toyota of Frederick responded

Thanks for reaching out and giving us the chance to turn your experience around! We truly appreciate it and look forward to welcoming you back into the showroom soon.

April 12, 2025

We had a great experience working with Terrance. He was very professional and communicated with us prior to our arrival in a timely manner. We are happy with our car. More

by lbteacher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TERRANCE CARMICHEAL
Apr 14, 2025 -

DARCARS Toyota of Frederick responded

It's fabulous to hear we could send you home in a vehicle that is perfect for you. Thank you for putting your trust in DARCARS Toyota of Frederick. We wish you many safe and joyous miles!

April 07, 2025

This was the worst deal I had seen. The sold a used car and deceptively covered a hole in the carpet. My wife went into finance and they added all sorts to the cost of the car and made More

by Oka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alec, Havishman Krishna
Apr 14, 2025 -

DARCARS Toyota of Frederick responded

Hi there, I understand our team has been in touch and did take care of the repair. Thanks for reaching out so we could assist!

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